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Louie's Mobile Pet Grooming

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Horrible customer service!!

I've used Louie a handful of times in the past. He was always early, which was annoying! The last time I needed him he was booked for several weeks, so I went somewhere else When I called a few months later to schedule something he told me he heard I went somewhere else last time and he didnt need my business and hung up the phone!! Well guess what buddy? You're NEVER getti

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I read through these reviews before I called Louie, even though he's been here before, still called him. I was told he could make it over at 11. I went to the store at 930 and was gone for 15-20 minutes. I called Louie at moon asking where he was. He said already came and knocked but no one was home and with the price of gas could not come back. If your going to show up early then why don't you call first? I'M SUEE H... view more

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Wow, Louie didn't like Randall...

Louie called me and I agreed to take down my negative review. Howevver, his reply is not true, he must be confusing me with someone else. I actually did use his grooming service two winters ago, and his service was excellent. The second time I called to use his services we had a misunderstanding.

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claimed iconBusiness Response.09/28/2012

In 25 years of service , not one complaint by a person who actually groomed there pet ! thats saying alot, this Lady forgot to tell you that she stood me up 3 times , and I refused to go back . She should be Ashamed to say she is a christian. Taking food from my Kids! Louie

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Louie couldn't have been more ...

Louie couldn't have been more accommodating! We lived farther out than he could come for a reasonable price, so he offered to meet me at an agreeable location closer to town. He was finished with our Golden Retriever in a very short time and she looked great. She seemed happy and was not at all traumatized by the experience. I will have Louie groom our dog again any day. Good value, friendly, good with the dog, and t... view more

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Louie has been helping us with...

Louie has been helping us with our terriers for years. Our first visit from Louie came when we could no longer bathe & groom our crippled, senior Airedale. NO ONE has more compassion for the senior pet! He obviously loves his work and our dogs love him. We highly recommend him. Thanks much, Louie!

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Very nice, straightforward wit...

Very nice, straightforward with reasonable prices! I had a Rottweiler/ Shepard mix a few years ago and it was hell trying to clip his nails by myself, when I called and had Louie do it, he did it no problem. Roscoe didn't even growl at him.

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Rude and unreliable

I called Louie's mobile pet grooming on Thursday December 18, 2008, to come out to bathe and comb out my maine coon cat. My appointment was for Saturday, December 21 at between 10:00 and 10:30 am. When he didn't show up by 11:15 I called him and asked when he would be here. He replied that he was at my house at 9:00am and that no one answered the door. At 9:00am I was still in bed sleeping and had gotten up at 9:30am... view more

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claimed iconBusiness Response.10/11/2010

This lady booked this appointment 3 days before christmas. I told her i would squeeze her in on saturday. I drove 25 miles round trip couldnt wake her up out of bed drove to the 2next appointment never charged her a penny never did her cat. How many people would drive back? By the way she said gas was $1.65 try more like $2.65 or more. I cant remeber gas being $1.65, When you own a business its not easy dealing with people becises trying to was a mancoon cat. But i think i did the right thing if she cant get out of bed by 9:00 i can only imagine the condition of her pet.

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Louie's Mobile Pet Grooming

7646 Hampton CirGrawnMI 49637

(231) 276-9221

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Louie's Mobile Pet Grooming

7646 Hampton CirGrawnMI 49637

(231) 276-9221

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