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(530) 274-2275Visit WebsiteMap & Directions139 Joerschke DrGrass Valley, CA 95945Write a Review

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Mary C.

08/01/2016

Overall
Service

I love the fact dogs don't go to the first come first serve basis. Each application is screened carefully to ensure the best adoption. It may upset so.we applicants, but the dogs come first. The founder is very protective of the dogs, their happiness and we'll being always comes first. They provide full disclosure on all dogs. Very prompt response to inquiries. Scooter's Pals Rescue loves and rehabs dogs that other rescues reject.

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DS
Dee S.

07/01/2013

Overall

Scooter's Pals is adopting out a 8 yr old Cavalier King Charles with a Heart Mur Mur and viciously attacked a puppy for a $200 fee. They know all the details of this dog and have not specified these issues. Very DECEPTIVE!!!



http://www.petfinder.com/petdetail/26549485



FYI >>> Scooter's Pals representatives are the one placing reviews with high stars and making negative comments about those who are complaining. They do not know how to conduct themselves in a business manner and are horribly rude.

dogveganart

02/28/2013

Overall

They wanted to make sure all their dogs have the best home possible and not end up back at the shelter. So, if it didn’t work out then that’s WHY. The volunteers are amazing people that are true advocates for each dog that is rescued by Scooter's Pals. When a dog is "rescued" the group pays for the dog to be pulled from the shelter even if it was going to be killed. Then the dog is transported, which is not free. All the dogs’ medical needs taken care of like spayed/neutered, shots, medication if sick (they usually have worms, kennel caught or giardia), microchip, or any other medical condition that needs treatment. Also they don’t have a vet on staff so if you have ever had a dog or cat you know how expensive it is to take them to the vet. They receive training, food, and anything else you need to care for an animal, like a bed, flea and heartworm medication, bowls, dog shampoo and towel, leash, collar, tag, toys and most of all a lot of time and love. This is all done by volunteers that know they are saving lives. So the cost of adopting one of their dogs is very low when you consider this is all provided before you adopt. They never cut corners to get a dog adopted because they want what’s best for each dog that is rescued!

Please keep in mind: This is hard work at times. Scooter’s Pals receives multiple lists each day of hundreds of dogs from shelters that are being killed daily and we network our hardest to find foster homes (which are all volunteers) if your dog does not work out for you and you must return it, that’s another dog we must network and another dog not being saved from the shelter.

jancycatz

08/06/2012

Overall
WOW! I can’t believe someone...

WOW! I can’t believe someone would be so insensitive and rude to a person who clearly had an upsetting experience. Empathize much?



I’ve been fostering/adopting animals for almost 40 years. I too had a similar experience with Scooter’s Pals. Very interested in a puppy, filled out application and spoke in length to one of their volunteers. I was told we were the only applicant for her. We met the puppy, very excited and couldn’t wait to get her home. I was told our application was accepted and she would contact me within a few days to have someone come to my house for an inspection. I waited almost a week to hear back. When I called the contact number she gave me I talked to the foster mom who said the puppy was already adopted. It was like a kick in the stomach. I called another number and got a voice message. Finally the volunteer called back and said that they had some concerns so the puppy went to another applicant. When I challenged their decision all she could say was that they had their reasons but couldn’t come up with anything more than that. I asked why she didn’t call me to discuss these “concerns” she said they had other older dogs that we could look at. I've dealt with many adoption organizations before and have never had this happen. I’m a good person and believe all the animals I’ve cared for, and loved, over the years have had very good lives. This kind of behavior is a serious disservice to the very animals they're trying to help.

prissypoo81

08/02/2012

Overall
I am very surprised to see tha...

I am very surprised to see that anyone had an issue with Scooter pals, I have had nothing but great experiences! Im a foster parent for shelter dogs, I foster for a ton of different rescues, I prefer Scooter pals. Susan (the owner) is ALL ABOUT THE DOGS. Money aside! I just picked up 2 foster dogs from the vet to foster, both were on deaths door step, both were spayed and treated for shelter illnesses..easily cost hundreds of dollars to treat them both. Adoption fee remains the same. Susan never passes up a needy dog on the euthanasia list (even if they are medically expensive) Susan is a great rescuer. Word to the wise..if they decline to allow you a dog, chances are you are not good enough to have one. You only need to be a good pet owner, not a saint. If the reason they didnt adopt you an animal is becuase you arent home enough hours in a day, thats because you arent. They probably found a better match for the dog..so clearly YOU Maam arent in it for the dogs best interest, but rather a, "give me what I want right now!" sort of child like mentality. Hope you find the right dog for your family!

gypzgirl

07/30/2012

Overall
THEY DON'T EVEN DESERVE 1 STAR...

THEY DON'T EVEN DESERVE 1 STAR!!!



We drove over an hour to be greeted by Juanita who seemed quite annoyed at our wanting to adopt one of her fostered puppies. That aside, we met an outgoing, cuddly and very sweet little guy named Biscuit. I knew she couldn’t promise anything but told her we wanted him. She reassured me we were “first in line”. Our application looked good; we just needed to have our home inspected. Her Sac person would contact me to make an apt. I told her again, we really wanted him, and again she said everything was good but the inspector would make the final decision. I knew our home was perfect for him. We’ve been planning an adoption for a while so we’ve taken the steps to puppy-proof everything.



So imagine my surprise and disappointment today when Juanita said we would NOT be able to adopt Biscuit. When asked why, she gave me some pathetic excuse about not being able to spend enough time with him. Apparently one has to work from home in order to adopt one of their puppies? She said he was going to someone already thru the process yet she told me it takes a few days, to a week, to adopt out a puppy. If TRUE, he wasn’t available when I first emailed her on Friday and lied when telling me he was still up for adoption. I wouldn’t have filled out an application and driven to Grass Valley if she had told me the truth.



Not only was she rude to us, we had to deal with an unpleasant young girl who is fostering him. My daughter, picked him up (with leash firmly around her wrist) only to have this girl grab him out of her arms and walk away. Her action pulled on the leash leaving a red mark her wrist. Also, after calling out “Biscuit” to get his attention, the girl yelled at Emily, “His name is Odie! He only answers to Odie! Not Biscuit!” Then she picked him up and walked away, again. Frowns on everyone's face from the moment we walked in.



We’re heartbroken about not being able to bring Biscuit home with us!! If, you’re planning on adopting from Scooter’s Pals BE CAUTIOUS!!

amber156

07/15/2012

Overall
I adopted my chihuahua Louie f...

I adopted my chihuahua Louie from Scooters Pals over 2 years ago. I submitted my application online via their webpage, and it had excellent questions that anyone looking to adopt a dog should be asked. A volunteer contacted me promptly after it was submitted - she was courteous, professional, and knowledgeable about the dogs their volunteers were fostering and the organization, as was another woman I later met (Lori) who at that time handled the small dog home-checks. I also received correspondence from Susan Wallace, SP founder, in regards to my interest in adopting.



They wanted to make sure Louie was a good fit for me and my family (a Shepherd/chow mix and a cat), so Lori took all the time I needed to get to know Louie before bringing him home, then let me bring my other dog on a walk with her and Louie so the two dogs could get to know each other on neutral ground. The dogs got on just fine,and but even then, I was allowed a two-week "trial period" (the "trial" lasted two days, because at that point I was in love). Lori and Susan also offered to dog-sit Louie if I ever needed it, an offer I did take them up on once and Louie was thrilled to be reunited with his Auntie Susan and Auntie Lori, if only briefly.



I stayed in touch with both Susan and Lori, and was so pleased with my experience with Scooters Pals and what they were doing that I became a SP volunteer myself after that, and helped out at several adoptathons until I had to move out of the area.



Bottom line: Scooter's Pals does what it does FOR THE DOGS, and does it very well. They may not make every human they come into contact with happy (can any of us promise that??), but those dogs they save are as lucky as can be to have been found by such angels. I couldn't be happier with my experience with them, both as an adopter of one of their animals and a former volunteer.

kbernard

03/15/2012

Overall
If I could give this place 0 s...

If I could give this place 0 stars, I would. They are all about the money, not the dogs well being. They are rude to potential adopters and are extremely unprofessional. If the people that run the organization are nasty, makes you wonder how they treat the dogs? First impressions are of the utmost importance.....

claimed iconBusiness Response05/10/2012

I am very sorry if you had a negative experience with our group or feel you were treated poorly. We are an all volunteer rescue group and we work very hard to save dogs that would otherwise not have a chance. I can tell you, with certainty, that this is not a rescue that is "only in it for the money". In comparison with most other dog rescues, our adoption fees are well below the average and many times do not even come close to covering the veterinary expenses for the dogs we rescue. We do not raise our adoption fees dependent on breed or veterinary situation. All dogs have the same reasonable adoption fee, from a purebred Shih Tzu to a mixed breed mutt. I will admit, that sometimes we are better with the dogs than we are with people. Sometimes we are so wrapped up in the craziness of dog rescue, that we forget how important it is to take a moment, take a breath, and communicate. Again, I am very sorry if you had a negative experience with us. I am sure any rudeness you felt was completely unintentional. I hope you found the perfect addition to your household.

This listing has been claimed by a business representative.

Details

Phone: (530) 274-2275

Address: 139 Joerschke Dr, Grass Valley, CA 95945

Website: http://scooterspals.org

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