Waited at a wedding for two hours. We had called University Taxi which was a complete mistake. The dispatcher lied to us over and over. Myself and friend had to call many times to give them our address. So we looked up another cab company and found Metro. The dispatcher and driver was wonderful! Very pleasent and showed in 5 minutes. The van was new, looked great and smelled great! Charisse and Bobby thank you for all your help. When ever I am in Grand Rapids I will only use Metro. DO NOT CALL FOR A UNIVERSITY TAXI!!!!
Lost my wallet over the weekend and couldn't find it. Remember I left if in the taxi and got the number to call the company. The gentleman who answered was very friendly and concerned. He told me the driver returned it last night and will be in the safe to pick up the following day. Had trouble finding their location but they were very helpful and patient in directing me. Picked up my wallet with everything still inside! This is a honest and hard working company, deffientely grateful for their services.
My driver Akot, was extremely helpful and professional. Being a commercial driver, i am used to being treated with little respect. Absolutely a great driver and extremely friendly. I will highly recommend this company.