This salon/spa was quite surprising. When I arrived at Splurge Salon, I was expecting another stuffy, snooty receptionist to "greet" me at the start of journey where I was left feeling like I needed to qualify in the wallet to be getting services there. That was soooo not the case. Every "assistant" I encountered was casual, welcoming, and seemed to be "on my level". The hair area is beautiful! Open and inviting, with lots of natural light. The spa area is not that stoudy white, medi atmosphere, but very clean looking with really great color scheme running throughout. The pedicure and facial I had was marvelous. The parking was easily accessable. The drinks were great. The greeting/atmosphere was awesome. The assistants and services were amazing. Splurge has really reasonable prices there too. I will be returning many, many times.
DOCTOR STEVEN RINGLER IS THE BEST PERSON ( after my dad) IVE EVER MET. HIS STAFF I FREAKING AWESOME! AND INFORMATIVE!. I TOLD DOC WHAT I WANTED …
I have lived in the Grand Rapids area all my life and i have tried many different salons over the years, i was leery about trying a new salon that i hadn't heard about, but my goodness was i surprised! I have naturally ashy blonde hair and i had always had it dyed a lighter blonde - i have had many extreme highlights where they don't put the condition of my hair into concideration; blondes always have damaged hair. I went into Cheveux with very damaged brittle hair, and walked out with healthy bouncing hair. My appointment was made with Erin and she has a client for life! I would tell anyone to give this place a try! The salon is gorgeous and the decor is original and inviting. They make you feel right at home, i've never been in a salon where the stylists are so helpful and they honeslty care about what you want and who you are.
I have been seeing Kathy (the owner) since before she owned Hotel Venus. I loved her so much I followed her there. She has chosen a beautiful building and wonderful staff to complete her business. I am almost always satisfied with my hair, and when I am not, she is quick to dow whatever it takes to fix it. I recommend Hotel Venus to whoever asks and will continue to to there, even though it is almost an hour from my house.