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Grand Island Small Animal Hospital

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Business Details



in Business


Regular Hours

General Info:
Grand Island Small Animal Hospital is a full-service veterinary health care. Based in Grand Island, N.Y., the health care renders an array of services pertaining to diagnostic as well as therapeutic, anesthesia, surgical services, dentistry, electrocardiography and radiology services. Additionally, it provides dietary counseling, boarding, bathing and permanent identification through microchips. Grand Island Small Animal Hospital is a member of the New York State Veterinary Medical Society and American Veterinary Medical Association. The health care has accreditation from the American Animal Hospital Association.
Extra Phones:

Phone: (716) 773-7646

Phone: (716) 774-8234

  • Emergency Services
  • Small Animals

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we have been using this vet for the past 2 years because they are convenient. the service and diagnosis for various issues have been good and that is as far as it goes. As noted in several reviews they are in it for the money and find multiple ways to pad and inflate the bill from reasonable to outrageous. They take the simplest issue and steadily layer one thing or another so the bill grows and grows and grows! Need... view more

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be serious

So my kitten fell off my balcony last night, 3 stories. Took him here as it was only place open that was close. He needed a leg x-ray to make sure it wasn't broken. Ok I get it and have no problem with that as the x-ray would have been roughly $100. Yet for some reason there wanted to do a million other things Maki g the bill almost $800 just to tell us if his leg was broken before they could tell us how much more it... view more

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the worst ever!! Last week our standard poodle took a nip at our 8 week old kitten we rushed to the nearest place at 11pm. at first they were great but their billing for emergency care is horrible they looked at the cat and brought in an estimate of 950.00 we allowed the dr. to take 2 xrays for a cost of 208.00 plus the 95.00 emergecy visit. they brought back xrays and told us that the kitten had broken ribs and pos... view more

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re:poor service from the front end

I am shocked by this review. I have been a client of Dr. Harper's for years and years, to when.he first started with Dr. May. Agreed that the front end is all new, which doesn't appeal to me, but your comments about Shannon (the office manager) are disturbing. I've seen many managers come and go, but there has not been one that I like nearly as much as Shannon. Her laugh is loud, but very contagious. She knows how to... view more

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Poor service from the front end.

I am a frequent flyer at grand island and I love dr. Kelver. But I absolutely hate dealing with the people upfront. I am in for meds every other week, nail trims once a month, shots and yearly with all three of my pets. I am most unhappy with the office manager. She's always so loud and seems fake with all the clients. She has never seemed genuine with any of us. And my most recent time I felt like she just shoved me... view more

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I have had to use their emergency services three times as of this date. Last time was the most urgent – I took my dog in when he couldn't breathe and they treated him immediately. His diagnosis was life threatening thus I was very sad. They took their time explaining to me his condition and let me come see him (though I feel they made an exception for me) in his oxygen cage. I was told he would have to stay several d... view more

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phillip:there is no caller ID....

phillip:there is no caller are complaining about the wrong hospital. I have brought pets here for 20+ years, the staff and doctors have always been excellent, what a shame that these reviews all come down to the almighty buck. some people dont deserve to have pets. Its not a right, its a privledge, and when they get costs you money...dont blame the state of your finances on the caring people that h... view more

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The staff and doctors at this ...

The staff and doctors at this hospital are some of the most loyal and heartfelt people that I've had the pleasure of not only going to and working along side of. They have always treated my dog with so much love that its an actually treat to take her to the vet. Its understandable that some people can have bad experiences at every place, but I can truthfully say that sometimes it is a misunderstanding and sometimes i... view more

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HORRIBLE and DISGUSTING Emergency service after hours, my inlaws had an emergency with their 11 year old dog who suddenly took ill and while on their way with the dog they called from a cell phone and were DENIED help because they did not RECOGNIZE the cell number they were calling from with caller ID..............needless to say the dog passed before they could get help and GI small animal didnt care because of the ... view more

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Grand Island Small Animal Hospital

2323 Whitehaven RdGrand IslandNY 14072

(716) 773-7645

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Grand Island Small Animal Hospital

2323 Whitehaven RdGrand IslandNY 14072

(716) 773-7645

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