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Crain Veterinary Center

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Business Details

Social Links:
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Hours:

Regular Hours

Extra Phones:

Phone: (816) 229-1743

Services/Products:
  • Boarding
  • CareCredit
  • Cat Boarding
  • Food
  • Pet Food
  • Veterinary Supplies
Brands:
Science Diet Prescription
Payment method:
amex, discover, master card, visa
AKA:

Schatz-Susan-M-Dvm---Crain-Veterinary-Center

Crain Veterinary Ctr

Schatz Susan M DVM

Espey, Rob S, DVM Crain Veterinary Ctr

Espey, Jerry R, DVM Crain Veterinary Ctr

Categories:
Kennels, Pet Boarding & Kennels, Pet Grooming, Pet Services, Veterinary Specialty Services, Veterinary Clinics & Hospitals, Veterinarians, Pet Sitting & Exercising Services
Other Information:

Specialties: Felines, Pocket Pets, Puppies, Doggies, Kittens, Dentistry, Canines

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Reviews

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08/12/2016

Overall

Took our cat ro get neutered and declawed. A week later and over 600$ spent our cat is dead. They tryed to say he must have ate a plant or something or his kidneys must have been bad his whole life and they just happened to shut down a week after his surgery. When the only thing different was that he had surgery. I told the vet that he is the one who said he would be good for the surgery but clearly he was not because it ended up killing him. He said that would have nothing to so with him dying. I dont believe anything he said. I just think he was after more money.

04/02/2016

Overall

The team at the facility has been there for my family pets at the worst of times and at the beginning of a new member to our family. Numerous cats and several dogs. Always so helpful in explaining any procedure required. Willing to work with you coming to visit when your pet is required to stay overnight.

01/23/2016

Overall

This place is only about the money. They tried to get my elderly blind mom to get her dogs teeth cleaned twice in one year. Then she needed meds and wanted to order from 100petmeds and they refused to call in saying she could get it directly from them so they wouldn't let her full it elsewhere.

07/22/2015

Overall

First of all; be cautious-- As far as my family's experience with Crain, we took our mixed-breed in for the basic maintenance; an ear cleaning, nail clip, shots, and teeth cleaning. Much to our surprise our energetic, healthy, busy, social, very much loved family pet was returned to us with news of heart problems, an odd infection of his urinary tract that set in within a week of taking the heart med, and TOTALLY DEAF. Totally, irreparably DEAF. No apology from the staff, no explanation other than, "Well, sometimes that happens". We are just sick. He was hearing fine when he went in, but now responds to no noise at all since the day he came home. Heart breaking, to see him become more dejected by the day... We took him to another vet, by the way, who told us there was nothing to be done about the hearing loss now, and that the dog didn't at all need the heart medication. Sick.

09/05/2014

Overall

My dog had an eye ulcer and Crain told me that surgery was necessary. They told me that the surgery would probably make my dog close to blind in that eye which it did indeed. They had to sew the inner eye shut and I had to put suave in his eye for 6 weeks not to mention the cone that he had to wear for 6 weeks. About a year later my dog got another ulcer in his other eye and I took him to different Vet. Much too my surprise, they told me that it could be taken care of by adding a suave to his eye for two weeks. I told them about the prior surgery that Crain insisted was needed and they told me that surgery was only needed in extreme situations as a last resort. I was furious!!! I used the suave for two weeks and the ulcer was completely gone. Crain put my dog through a lot of pain and suffering and caused him to be all but blind in one eye for absolutely nothing!!! I cant even put into words how furious I was!!! All they care about at Crain is the almighty dollar. I cant even believe they're still in business. This place is horrible!!!

08/21/2014

Overall

Crain vets are not trustworthy at all. They put the dollar signs first and not the health or wellbeing of your pet. We took our 3 year old cat in because she was acting lethargic. The vet gave her her vaccinations, THEN starting telling us she needed her teeth cleaned, an x ray, blood work, etc. He was rapid firing all sorts of numbers at us. We paid for the xray and he tells us she has fluid around her heart. He offered to give her antibiotics by IV for $500 dollars, but said we could give them to her at home for $54. What a bozo. We took her to another vet recommended to us a couple days later when her health became worse. This vet showed us (on the xray we brought to him from Crain) the very large cancerous tumor she had in her stomach. We could even feel it. Why the Crain vet chose to not point out that our cat was terminal to us is very clear. He just wanted to milk us for as much money as he could. Do not take your animals to Crain Veterinary Center!

07/03/2014

Overall
Bizarre Visit

Let me start by saying we have been using Crane for almost 20 years and been very happy with our pets care up until a couple of years ago. I took my Aussie in today for a follow up on a severe Arthritis diagnosis. To receive this diagnosis Daisy was sedated , X-ray , and had blood work done . $372 I which did include some medication. When the doctor took us back today, reading the chart, asked us how Daisy was recovering from surgery ...,,,no surgery was done. He left the office twice with no explanation and then returned to start the exam all over again. Very strange visit in which I was charged another $20 for the follow up. We are finding a new clinic.

05/12/2014

Overall

Great staff!! From the front desk to the Doctors and Techs; everybody is super friendly. Treats my pets great, and not overly priced.

04/18/2013

Overall
worst experience

Tried to get me to spend 1500.00 on a surgery my dog didn't need. Then they acted like I was a horrible person for taking my dog somewhere else. BTW he didn't need surgery. These people are a bunch of crooks!

04/01/2013

Overall
Amazing vet

I have been taking my animals here for years, the staff is extremely friendly and has saved my animals lives at times. Dr Espy has given me his personal phone number if things went south at home with one of my cats health. The staff there has been nothing but amazing, I have strayed away once and will never again, because no one else compares.

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Crain Veterinary Center

1340 NW Jefferson StGrain ValleyMO 64029

(816) 229-1147

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