Had an appt. for a per and when I was almost done, I was ambushed by Billie, Tina and desk
recept. I was told I was called because Tina's child was sick and she needed to stay home.
When I got to the desk, I saw Billie not doing anything and that is when he should have approached me and said that they tried to call me but Tina could not come in. That would have been the professional way to handle the situation as that gave me the opportunity to have someone else do the per or come back another time. I have had a couple other people do my per/mani and the service did not look good and did not last even a week. That is when I started requesting Tina to be sure I am getting what I am paying for.
Instead Billie, Tina and the desk receipt. came over just as I was finishing and informed me that they called me and said I was harder to get a hold of than the president. One call does not justify an ignorant statement like that. Also, he asked If I was royalty that no one else could do my nails.
My answer to that ignorant statement is No, I just
want what I pay for. If there are others that can
do a good job, I never got them. The incompetence of the desk receipt. to say well maybe I dialed wrong as there was no call on my phone plus how ignorant is it not to leave a voicemail which other businesses would have
done. I had no call or voicemail. Was totally surprised that they ambushed me. Shame on Tina, for planning and executing the ambush along with Billie and the desk receipt. They had no right to shame me in front of other customers.
Billie's and Tina's actions were unprofessional,
irresponsible, ignorant and abusive. Shame on them as the churchgoers they claim to be. I also am a churchgoer and they do not teach that type of behavior in my church. Hope they do not teach their children their abusive ways.