This review might be a bit longer than most care to read so I will summarize up front – you can read the rest if you want to know the details. Christopher’s Dodge World provided me THE BEST buying experience that I have had to date (this being my eighth vehicle purchase). I bought a 2012 Laramie Ram 4x4 crew cab – what an awesome truck! Let me explain what led me to my review: I started my search Sunday evening using USAA auto buying that quickly provides me 1) online easy financing (typically the most aggressive, have never been beat by the dealership financing), 2) National Auto Buying Assistance where they provide me the insider scoop on what a car/truck should sell for and what others are paying for that vehicle and 3) a network of dealerships that will honor the group pricing for the chance to be recommended to the USAA banking members. In the past, this has been the ‘can’t be beat’ option as USAA is dialed in for their members and typically are using the sheer mass of members to negotiate rock bottom pricing and top notch service. That evening, I sent an email to the three recommended dealerships which were Pro Chrysler Jeep Dodge Ram in Thornton, Go Ram Southwest in Littleton and AutoNation Direct in Centennial. I narrowed my search to the dealership in Thornton and decided to move forward with the selection of a new truck. I made it very clear that I was ready to buy and they seemed ready to sell. Over the course of the next two days, the dealership completely dropped the ball and out of frustration, I went in to Christopher’s Dodge World. I must explain, I wish I had gone there first but I am a creature of habit and my USAA buying experiences before this purchase were rated among the best purchasing experiences that I’ve had with big ticket items. Matt was the lucky one to get to meet a ‘hopping mad’ customer that honestly needed to vent before he went shopping. Matt was a champ and did a great job at listening to my needs and wants. He started out by showing me how their website is set up to not only show MSRP but what the other dealerships won’t do, they list the discount that they will give up front (a novel idea)! This told me that Christopher Dodge was ready to sell a truck. Long story short, in the matter of 36 hours they presented the truck of choice, attempted to get a truck from the ‘other dealership’, after being told that the truck wasn’t available at invoice price, they showed me their inventory and helped me find the perfect fit. I had test drove, selected a truck and agreed on the price with the sales person all before the other dealership even bothered to call me back. Through the entire process I did not feel like I was being pressured, Matt did an awesome job at being available but giving me space to think through the decision and to crunch the numbers on my own. This approach to selling demonstrates their confidence in the product they sell and the pricing that they are selling it for. The kicker to this story is that I had already predetermined through my study with USAA buying services what I’d be willing to pay for the truck. Christopher’s Dodge didn’t only meet my price requirement but they beat it, hands down. To top my experience off, I told them that I was already approved with financing and they asked if they could try to beat it. Guess what…. They DID! They beat my banks rate by .75 on the same terms! I don’t care what anyone says… I am a customer of Christopher’s Dodge for life! These experts know how to sell cars and trucks and I want to work with professionals like that! Thanks! By the way – I sent a picture of my new truck to the other dealership that failed to provide service to a willing and ready customer. BTW - I used to be a Chevy Owner.... sure is a nice Dodge!
16400 W Colfax AveGolden, CO 80401
From Business: GO is now AutoNation. Surrounding communities such as Boulder, Aurora, Golden, Littleton, Englewood, Centennial, Federal Heights, Westminster, Wheat Ridge, Lone Tre…
Our buying experience at Christopher's Dodge World has truly been exceptional. I'm sure our needs were initially quite a bit different from their "typical" new car buyer. We were specifically looking for a new vehicle to replace our 2000 Pontiac Sunfire GT that we have been using as a tow vehicle behind our motorhome for the past 12 years. We started with a list of 10 pages of every vehicle that is motorhome towable. We were able to come up with 24 types of vehicle that met our overall requirements of being towable with all four wheels down. We were able to reduce that list to 16 vehicles based favorable internet reviews of vehicle reliability. The remaining 16 vehicle were individually checked under multiple conditions for their level of electromagnetic (EMF) radiation for both the driver's seat and for the passengers (high EMF levels are suspected of increasing ones risk of cancer). We were disappointed to discover that our "favorite" vehicles all have high EMF ratings. The Dodge Caliber with a manual transmission had by far the lowest EMF levels of the vehicles that were tested. It was just by chance that we stopped by Christopher's Dodge World, it is just down the street from the Honda dealer and I needed to check the EMF levels for the Caliber. Doug Parker was quite understanding when I explained what I needed to check and he quickly found a vehicle to test. Once I determined that Caliber had a very low EMF level we faced our next challenge - could I shift the manual transmission with my artificial leg. Doug suggested that we take the Caliber SE for a test drive which went very well. Regretfully the SE model didn't include a tachometer which is rather important when driving a standard transmission. I found in the Dodge literature that the SXT Plus model includes a tachometer. I'm a 45 year member of USAA insurance and I initially sought to buy a Caliber through their certified dealer list. They provided three certified dealers with "best" pricing. Of course the best price was with a dealer that is a two hour drive from our home. I emailed Doug Parker the quotes that I had been given by USAA to see if he could match the USAA guaranteed price. He said that they would meet that price and save me the two hours drive to the other dealer. The USAA certified dealers were willing to give us the good price, but they didn't have the specific model and full color selection in stock like Christopher's Dodge did as shown on their websites inventory of vehicles. So we were able to get the vehicle that met our needs, in the color what we wanted and at a very good price. Closing the deal was very professional. Darrin Hall took over for Doug since I just dropped in and Doug was busy. Darrin handled all of the usual tasks of the final sale. There was no effort to sell us anything other that what we specifically wanted. We provided all of the usually final sale challenges which were dealt with easily and professionally. Additionally, Darrin help us secure the Chrysler's military service appreciation bonus since we are a retired Marine Corps family. Overall the sales team at Christopher's Dodge provided the best total buying experience that we have ever had.
First thing I'd like to say is that very seldom do I do any kind of ratings as I rarely have the time to put forth the effort, that said I feel I need to make time this time. I tried to buy a new 2012 Challenger from our local dealership here in Cheyenne WY to no avail. The salesman I worked with was helpful but apparently unless you are what they consider a brick, you don't really matter. I test drove and gave my commitment to buy yet a week after I purchased my new 2012 challenger from Christopher's Dodge World they still haven't called me back. I submitted a request online regarding the Challenger as this IS the car I'm buying and by 9am the next morning I had not only an email conformation, but a phone call from Matt Hopper. I never met him until I was ready to sign on the dotted line. He not only was very professional with me, he was knowledgeable with the car I wanted. I told him what I wanted from color to options. Never did he try to sell me something I didn't want. The color I wanted they had but not with the options I needed. So what he did is gave me the option to add everything I needed. He set up the appointments and has called me back regarding them. I had the leather interior installed yesterday and the clear bra and DVD headrest's next week. All of this happened without ever leaving my couch. If you want someone who is looking to fulfill your needs then this is the salesman that will get them done. Christopher Dodge was also just as professional. My finance guy Carlos gave me all the info regarding different plans like gap and extended warranty and when I said no, he left it at that. Not once did he pressure me or make me feel like an idiot. Great people at a great dealer. I would recommend this dealer to anybody looking for first class treatment. Thanks guys. BTW I have had my 2012 Challenger for almost a week now (R/T) and traded my 06 Mustang GT for it. Did I mention I was within penny's as far as my trade in value? Sight unseen even. Again, Thanks