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Chase Bank

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Business Details

Chase Bank

Regular Hours


General Info:
Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC.
Extra Phones:

Fax: (855) 690-2126

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Gold River
Banks, Commercial & Savings Banks, Financial Services, Loans, Credit Card-Merchant Services

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Provided by Citysearch - 
What happened to Customer Service?

I'm not one who complains, or signs up for internet networking. However, this bank branch has inspired me. My goal is not to boast, however make a point that even as a customer with substantial assets, I am treated poorly. Chase will notice when I move my accounts. Pointing a finger at any one person, isn't necessary either. I have returned many times hoping it was just the transition, wanting to believe it was just a specific group or shift of employees and management, and it doesn't matter what day or time. It's always... and most of the tellers, managers and the desk staff.

Not sure why people. I am just a customer and a person. I have no special needs, just want to deposit, withdraw and have an occasional question. At Chase, I'm treated as a nuisance. I have tried to resolve my issues with the management. The best resolution I've come up with is Bank of the West. They have great customer service.

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Chase Bank

11200 Gold Express DrGold RiverCA 95670

(916) 631-9290

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Chase Bank

11200 Gold Express DrGold RiverCA 95670

(916) 631-9290

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