A few days ago I went in and saw a PA for a lung infection. She gave me a Z-pac which started making me feel better. Once completed, I started to feel the infection coming back, so another round of antibiotics was in order. I called and was told I could not continue with more medicine unless I came in for another visit and spent another co-pay. I understand this is important protocol for most things---but this just felt like a revenue generator for the office. When we first came to the practice a few months ago, my wife and I thought it was unusual that most of the upfront paperwork had to do with what will happen if you don't pay, instead of medical background and history. the customer service is lacking. I give them low marks and will not be back.