Great first impression, but lousy second chance
My first visit here I was impressed with the service and food so I decided to go back a second time shortly after. The portions were big, the service was great, and the food was delicious.
Unfortunately, the second visit was not as pleasant, and I will not be returning. I went on a quiet Saturday afternoon and there was only one other couple. All the waiters were sitting in the middle of the restaurant, watching a soccer game on tv. I ordered the hummus and found a hair in it. The manager came by and did not apologize or offer anything in return. Instead, he looked at us as if we did something wrong.
This spolied our appetite and although the food was still decent, I decided this would be the last visit. The hummus was not charged as expected, but again, but when we paid our bill there still was no apology. At the end of the meal our food, dishes and bread basket were dumped on top of each other and taken away. To me, this is rude and should be done in a polite and clean manner.