I wrote this review on Yelp:
The arrogance and rudeness of the staff is almost as well seasoned as the fatty fried chicken. I suppose I can believe that Max's exemplifies the typical loftiness and rise of a company whose humble beginnings are quickly forgotten because of fame and fortune. It used to be that I was made to feel insignificant at over priced jewelry and department stores, until I wen to Max's. On my second visit, the snot-nosed, irritable hostess looked down at me and insisted that the wait was over forty-five minutes. Then, threw the large pager onto the counter as she looked away. Of course, her discourteous attitude was only the beginning of a lousy night at that pricey restaurant. The waiter only showed up to take our order. I tried to flag down for help many times that I almost had to take care of our own needs: vinegar dip, dessert, etc. I now eat at Salo-Salo, not only to enjoy delicious Filipino food, but also as a protest to Max's incompetent, supercilious, and bad-mannered staff.