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Discount Cab

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Business Details

30

years

in Business

Your Green Limousine Is Ready To Roll
Hours:

Regular Hours

24 Hour Access Monday-Sunday

Extra Phones:

Phone: (602) 277-7772

Phone: (602) 903-2760

Phone: (602) 200-2000

Services/Products:
Bbb
Payment method:
amex, discover, master card, visa
AKA:

Ride Source & Discount Cab

Categories:
Taxis, Transportation Services, Airport Transportation

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04/15/2014
Great company

I believe most of these reviews see written by jealous competitors. They may not be perfect, no company is. But if you take into consideration the fact they handle an average of 5,000 calls a day, one or two unhappy passengers is bound over. That means there are thousands of satisfied customers a day. Really, people?? Come on!!

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11/12/2013
Folks, I see Where You're All Coming From

The Taxi industry in Phoenix in recent years has fallen from "Ambassadors to the Valley" to "package haulers". You are not freight, why be treated like it? Mobile Hospitality is something that we take very seriously at Paul's Taxi. It is our sworn duty that you are to be treated with respect and arrive at your destination safely, and comfortably. Hardware stores have customers, but with Paul's Taxi you are, and will ... view more

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01/04/2012
Neighbor regularly uses their ...

Neighbor regularly uses their service. Yesterday the driver parked the cab directly in front of my driveway. I waited for a moment, the cab driver didn't move. I pulled closer behind the cab. Nothing. I opened the garage door. Nothing. I honked the horn. Nothing. I got out and told her she needed to move. I wast told that I was rude and she would move when she was done. She did eventually move the cab - the one that ... view more

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12/13/2011
NEVER USE THIS CAB COMPANY!

Out of the 3 times this year that I've used discount, I was overcharged twice by $200! First time driver said I would have to call manager to get a refund because he couldn't void the sale. Manager was very rude and unapologetic. Just like those other people with a complaint on here, I had to wait 3 days to get money back. Next time they overcharged me the driver was clearly untrained, he obviously didn't know how... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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08/14/2011
cabbie assaults a helpless woman

I was celebrating my bday with my friends and had a little too much. They called me a cab and gave him my address and told him to take me home. My friends called my husband to let him know I was on y way home. About 45 minutes later my husband calls that cab company because I was not home. Cathy a supervisor there was unhelpful and rude. I woke up in a city that was 30 minutes away in a hotel room compromised. I cal... view more

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06/01/2011
don't use these guys.

I got a stolen wallet and a driver who I could barely understand. Then the driver denied it. not the first bad experience with these guys but its a first for the stolen wallet.

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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04/26/2011
This Discount Cab is WORST in ...

This Discount Cab is WORST in Phoenix! Avoid Using Discount Cab! They are totally incompetent and completely undependable. Discount Cab has the World's Worst Cab Dispatchers & Most Pathetic Cab Drivers in Phoenix. They have even took off without picking me up and sent their cab to the wrong address for over one hour and deserve to have their license revolked. My HMO uses them and they are totally unreliable an... view more

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10/10/2010
Do not use unless you want to be 2 hours late

Do not use! They kept telling us that a cab was out front and providing us curtsy calls, 5 times! They made us 2 hours late to a fund raiser. We called another company that was on time. I think its a scam. They tell you ten to twenty minutes for your cab and they know that is not possible. When you call in they say they were there and tried calling us. They knew that they could not provide the service on time yet tr... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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Response should be at least 25 characters
08/20/2010
Do you want to get arrested?

Wow, I can't believed this happened... I got horrible service from a Discount cab driver so I left her no tip when I paid with my credit card. She handed me a reciept, I got out of the car and started to walk to my destination (I say walk, because she dropped me 200 yards away from where I told her to take me). She comes upto me about 150 yards later and says my card was declined and I now have to pay her cash. I di... view more

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When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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07/02/2010
BAD DRIVER!!!

I had a appt today through Mercy Care health plan which provides rides at no cost to people who need assistance. I HAD AN APPT FOR MY NEWBORN BABY WHO IS ONLY 4 DAYS OLD SO IT WAS ME HER AND MY 6 YR OLD SON. I JUST HAD THE CSECTION SURGERY 4 DAYS AGO, AND THE CAB SHOWED AND THEY DO A COURTESY CALL SO I TOLD HIM ILL BE RIGHT OUT. I GOT MY BABY IN HER CARSEAT GOT MY SON AND WE PROCEEDED TO THE CAB..THE CAB DRIVER THEN ... view more

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Discount Cab

4600 W Camelback RdGlendaleAZ 85301

(602) 200-2000

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Discount Cab

4600 W Camelback RdGlendaleAZ 85301

(602) 200-2000

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