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Academy West Animal Hospital Boarding & Grooming

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Activity

2,165,170
Approximate number of views of this business profile
Number of people that like this business on Facebook
93
Number of people that have checked into this location
4
Number of people that have bookmarked this business
12
Number of YP reviews

Business Details

39

years

in Business

Our Goal Is To Provide You And Your Pet With The Most Pleasant Experience Possible During Stressful Times.
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Hours:

Regular Hours

SunClosed

General Info:
Academy West Animal Hospital has been operating to help pets in need since 1976. The owner of the practice is Dr. Thomas J Ratke. A graduate of Michigan State University, he has been practicing for 35 years, and has many years of experience when it comes to the care of our client's pets. He also has been working for 13 years with the Search and Rescue and is currently working for the Federal Government Veterinary Disaster Relief. Dr. Ratke helped for 3 weeks when Hurricane Katrina hit. Our associate veterinarian is Dr. James Kimmel, who has had years of experience in treating all kinds of pets. Several years ago, this clinic would see large farm animals, but we still occasionally see a pig or two. We mostly specialize in small animals, such as dogs & cats, but we do see exotics like; ferrets, guinea pigs, rats, bunnies, some reptiles and birds. We are a full service veterinary hospital offering basic surgery as well as some complex surgeries, and all facets of medicine. We specialize in internal medicine, radiology, and are incorporating ultrasound. We also provide boarding and grooming at our facility. We strive to meet your pet's needs and keep them healthy. We hope you stop by and visit us for any needs your pet may have. Our friendly outgoing staff will make you feel right at home. Our clients are like an extended part of the family.
Services/Products:
Below is a list of services we provide along with many others, it is best to call for appropriate prices and scheduling. * Adoptions * Boarding * C-Sections & Puppy / Kitten Whelping Asst * Dental Cleaning and Exams * Dental Prophylaxis and Oral Surgery * Diagnostic Medicine * Dogs and Cats * Emergency & Critical Care Medicine * Exotic Pets * Extractions * General Surgery * Grooming * Hospitalization & Treatment * Neuters * Orthopedic Care * Poisonings * Puppy / Kitty Packages * Puppy Tails & Dews * Radiographs * Routine Soft Tissue Surgery * Second Opinions * Senior Exams * Spays * Supervised Boarding * Vaccines and Disease Prevention * We Welcome Walk-Ins * Wellness Exams * Low level laser therapy for feline and canine We board many pets here including some exotics like hamsters, birds, and guinea pigs. Owners are encouraged to visit their pets if able to. We provide blankets and beds for all pets, but for exotics we may ask for other requirements. We provide food for dogs & cats; we feed Science Diet, sensitive stomach. You are welcome to bring in your own food if you would like.
Brands:
Erchonia
Payment method:
amex, diners club, discover, visa, mastercard
Location:
Between 61st Ave and 63rd Ave on the South Side of Bell Rd Glendale
Neighborhoods:
Sahuaro, Brandywine Estates
Category:
Veterinary Clinics & Hospitals

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Reviews

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10/17/2014
Really bad customer service

I have not experienced worst customer service than the way academy west handled my situation. Be aware coming here, they appear nice if there ends up being no issues with their work. If you encounter an issue (cut while grooming) they assume no responsibility. I had been taking my dog there for a long time to get groomed, everything was good. The last time I took him they cut his rear end, I did not think it was a bi... view more

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09/20/2014
Boarding

I have boarded my dog here several times. The last two the lady who checked us in was so rude!!!! The last four times she has brought huge soft body ticks home. Even treated with frontline. She yelps every time she yawns and she is jumpy when I go to touch her. I have no idea what they did to her this last time, but I'm looking for a new boarding facility from here on out. I can't wake up to my dog in pain and g... view more

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04/09/2014

We have taken our dog to be groomed there and the groomer is great. However I will never go back. The woman (who I think might be the office manager) was so rude! Our dog was there six hours (she is a 32 lb dog) and left in a small cage. No phone call when she was done ( I called at noon to check on her since we left her at 9 and was told "at least another hour". Finally at 3 I walked in there and asked why they... view more

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03/26/2014

My 9 1/2 yr old pit bull ended up dying from complications of e-coli poison. I had started her on a raw diet thinking it would be better for her and prolong her life. Little did I know. I started the diet 1-2-13 and she died 2-8-14. I took her to Academy West because she has gone here for vaccinations, otherwise she was healthy. We were there twice. first time I had to insist on blood work, second time two days lat... view more

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08/08/2013
very upsetting

My husband and I took our puppy there for vaccines and had to take him in for boarding for a couple days for the first time. I can tell you now I wish I knew before what I was getting into. My dog lost weight being there even though they charted he ate. He came out very timid and limping which I was never notified that he was ever hurt in there care! He can't walk and won't eat and his foot is swollen 3x normal siz... view more

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10/28/2010
Great Doctor, Great Staff

I have been bringing my cats to Dr Kimmel for a couple years now-- he is really great with my babies and is always willing to keep the costs down when he can. I bring my long hair baby in for grooming- they have a great and compassionate groomer who has worked there for years and knows her stuff! She loves seeing my baby when I bring her in. I recommend this clinic to all my friends because I know that everyone car... view more

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05/03/2010
My Pet Got Sick

I boarded my pet there for a week while on vacation. When I picked her up she was not well. She got so sick and I rushed her to my local vet. She had picked up a virus/bug from the kennel. It took her almost another week to recover with medication. NEVER AGAIN

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06/09/2009
Great place

I love this hospital, they treat my pets well when they board and the staff is very friendly, I have always had a pleasant experience . the staff is very knowledgable and take the time to explain things without just saying heres your bill! I would highly reccomed this hospital to anyone that loves their pets and treats them like part of the family.

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07/29/2008
Great staff and doctor. My cat...

Great staff and doctor. My cats love boarding there.

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CindiHoover
06/30/2008
Great for boarding!

Would be nice if they had an E-mail address or an answering service. Very nice people and excellent for last minute change in plans!

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Academy West Animal Hospital Boarding & Grooming

6231 W Bell RdGlendaleAZ 85308

(602) 938-8650

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Academy West Animal Hospital Boarding & Grooming

6231 W Bell RdGlendaleAZ 85308

(602) 938-8650

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