The owner of this establishment is totally disrespectful of his customers.
I went into the Gennaro's this afternoon for a simple slice of pizza.
What he had on display looked as if it had been out on the counter for hours.
It was cold, dried out and totally unappealing.
Hungry, and wanting something tasteful and hot to eat, I opted for a sausage and peppers roll. It didn't look much better than the pizza but I figured at least the inside was clean. As the owner opened the oven to put my sausage roll in, I noticed that he had a fresh pizza ready to come out. I told him I'd rather have two slices of the fresh pie. He took out the roll and then proceeded to cut two sliced from the cold and decrepit pie that had been on his counter for only God knows how long.
When i repeated that I wanted sliced from the fresh pie, he shouted at me " Shut Up".
With other customers listening, and even the other help behind the counter disturbed by is actions ..... I simply said, that's no way to speak to a customer. how do you intend to stay in business with this sort of attitude. I then walked out and purchased my food from a nice little Chinese take out just two doors down. I'll never go back to Gennaro's. He may have good food, if and when he cooks something fresh, I'll never know since his attitude and words are far to hostile for this person.
I'll vote with another writer who mentioned that Gennaro's is run down, appears dirty and has no class. If it were up to me, I'd shut this place down by not patronizing it.
Never Again !