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(804) 798-4566
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Map & Directions13166 Mountain RdGlen Allen, VA 23059Write a Review

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Primary Phone: (804) 798-4572

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JJ
Jasmin J.

11/24/2014

Overall
Unprofessional management. Childish. No guarantee. No customer service.

I regret that it took me so long to put up a review. I was at Murphy's Auto Center a few weeks ago to get a quote for my car. I saw one of the employees disrespect a customer who was sitting down in their waiting area. From what I understood his car was damaged by them during the repair process and he was trying to take them up on their "lifetime guarantee". I was appalled. I could not and WILL NOT take my car to a place where employees could not respect their customers. I could only imagine how they would have put up with me. I have OCD and I adore my cars. I would definitely make sure my car was done right. I know I can be a little extreme about my car but it is my property and if I'm paying for work I'm going to make sure I see it. After hearing the employee talk down to the customer and deny him further work I walked away and will never be returning there with my car. I hope that gentleman got an apology from management and got his car fixed his car was a beauty. But I will NEVER take any of my cars there.

Details

Phone: (804) 798-4566

Address: 13166 Mountain Rd, Glen Allen, VA 23059

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