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Black Bear Diner

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Business Details

21

years

in Business

Hours:

Regular Hours

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Payment method:
all major credit cards
AKA:

Gilroy Black Bear Diner

Categories:
Restaurants, American Restaurants, Breakfast, Brunch & Lunch Restaurants
Other Information:

Parking: Lot, Private

Wi-Fi: Free

Bike Parking: Yes

Attire: Casual

Good For Groups: Yes

Good for Kids: Yes

Wheelchair Accessible: Yes

Take Out: Yes

Cuisines: American, Diner, Cafe, Omelets

Alcohol: Beer, Wine

Takes Reservations: No

Outdoor Seating: No

Price Range : Average

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Reviews

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10/06/2012

Overall
My friends and family went to ...

My friends and family went to Black Bear Diner on June 14 to celebrate my daughters 10th birthday. There were 10 of us, and we were having breakfast. The server was amazing, it was a great experience. UNTIL- my daughter received 2 cards for her birthday, one had $60 in it, one had $25 dollars in it. She left them on the table on accident and we left. Not more than 10 minutes later, she realized that she had left them, and we called the restaurant. The Manager told me that they found the cards, but unfortunately, there was no money in it. I emphasized that we had looked everywhere, the money was left in the cards on the table. She told me that she trusted her staff, that they would never take anything that wasn't theirs.



I even went there in person, and my 10 year old pleaded with them, to no avail. She is inconsolable. It's sad that people are dishonest, and it has ruined one of our favorite breakfast places.



10/6/12- UPDATE: Marlen, the Manager of Black Bear Diner had offered to have my family back to the Black Bear Diner for a free meal to make up for the missing money at my daughter birthday, which I though was very gracious. I called her today to set up the meal for this evening, and she told me: "Sorry, that's no longer an option. You went out of your way to hurt us by posting that Yelp review". And she hung up on me! Seriously, hung up on me!



So beware people, not only do they employ thieves, they are rude, and unable to weather a factual assessment of their establishment.



Shame on you Black Bear! Shame on you Marlen for being so rude, TWICE!

06/01/2011

Overall
Big and Tasty

There has not been anything Black Bear offers that is not short of delicious.Portions
are truly "Bear" size and you will not go home hungry.Staff are pleasant and quick to always make sure water and coffee are never low at your table. There is so much to choose from to eat and all very "home-cooked"Foods are of quality ingredients and never taste like they are part of some chain store.You can find something to eat here ALL day. A+

10/04/2006

Provided by Citysearch - 
Overall
Best meatloaf ever, awesome brownie dessert, great customer service

I love Black Bear Diner! Discovered it in Willows and am thrilled there is one close to home. They have the best home cookin meals around and really generous portions. Try to save room for dessert as they have some choice selections. This location is extremely busy on Friday and Saturday nights, but the weekdays there's hardly a wait at all. By far the meatloaf is my favorite dish, but pretty much everything they serve will bring a smile to your face.

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Black Bear Diner

395 Leavesley RdGilroyCA 95020

(408) 842-9901

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Black Bear Diner

395 Leavesley RdGilroyCA 95020

(408) 842-9901

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