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Verizon Wireless

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Business Details

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Extra Phones:

Phone: (307) 686-4060

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Brands:
Verizon, ipad, iphone, sony
Payment method:
master card, visa
Location:
Holiday Plz
Categories:
Wireless Communication, Cellular Telephone Equipment & Supplies, Cellular Telephone Service

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04/28/2012

Overall
service is always best

I went to this Verizon store to get a new phone. No problems. My phone got wet and died and I didn't have insurance and had to get another line. It sucked but they helped. I lost my new phone, had to cancel. They had a loaner. When I found it they canceled the new order and reconnected my other phone. Every rep knew their info everytime. They are all excellent, but I recommend Jess. Get a phone today! Make life easier.

03/11/2012

Provided by Citysearch - 
Overall
Con Artist

I wanted to add a 3rd line to my account and went to this authorized dealer. When I got there Francisco (the person in charge) was smoking outside so we waited until he was done & went in to the store together. I told him on that day there was an online promotion going on for a free phone and I wanted to take a look at it before ordering. He said he can offer the same promotion and proceeded to help. He said I had to pay upfront (which is normal) and I will get a rebate form to submit. Everything went smooth up until a couple weeks later when Verizon Rebate sent me a card saying the rebate is invalid.

He tricked me into buying the phone knowing fully well that there was no rebate. I went to the store to ask what was going on and he said he couldn't do anything! Verizon Rebate is a totally different entity and he had no connections with them!

I am really unhappy, not because I lost my money but because he doesn't care. He also couldn't transfer the contact list from the old phone into the new one saying that Verizon didn't release the software to do so.

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Verizon Wireless

2007 S Douglas Hwy Unit EGilletteWY 82718

(307) 682-7435

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