The food quality was great, but it took over an hour to get our appetizer. Even longer to get our food. We were told not to expect much from businesses around here because the customer service lacks - big time. Our waitress was very friendly, especially for being so stressed about food not coming out quickly at all. She also got fussed at by a lady at a table close to ours. I felt really bad for the girl. She was doing her best! Anyway. The food was great, just took way too long. If you're not in a rush, go. If you're looking to be in and out in an hour or less, get fast food.
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The food is always good. The service is always friendly. The wait is never long. We love going there for breakfast, lunch, or dinner. It's like IHOP, basically. But better!
We have recently moved to Gillette and we have been here at Sapporo 3 times we love love love this place great service good deals an excellent food