Koy Animal Clinic

Dr. Davison was an empathetic and kind veterinarian when the decision had to be made to euthanize my 18 year old Chihuahua, my sweet little dog I've had all those years. No complaints there, but the staff is negligent, thoughtless, clueless, and incompetent. I arranged for my pet's remains to be cremated and was told to return the following Friday after 12 noon for his ashes only to discover his poor little body was still at the clinic and this became known only after I arrived believing I was to bring his ashes home. I'm still fuming that I was not informed a change occurred. Rather than leave my pet there I would have made different arrangements had I been informed. I loved this dog and to arrive believing I was taking his ashes home hurt even more. The insensitivity and sheer indifference is pathetic. I regret taking him here and I don't trust even that it will be his ashes returned to me after this miserable experience.

Brought my cat in this morning for what I thought was a stomach bug of come kind. I was being helped by a new young doctor who took my cat to the "back" to draw blood and to give him a hydration treatment. A few minutes later the nurse returns to collects my carrier without explanation. Then the doctor returned and informed me that my cat had bit her so she was going to report it to the local animal control and that I could not have my cat back. When I went a little bonkers, another doctor came in and explained that this was fairly routine and that I would be able to take my cat home for a 10 day quarantine once the report was filed. But meanwhile they had to keep my cat until the report was filed. Three hours later I returned to pick my cat up and found out that the 10 day quarantine was to occur at the local ANIMAL SHELTER and I would not be able to see him, hold him, or touch him for 10 days. Stay away from these bozo's....they lie, they're clearly incompetent (as any vet that doesn't know about or prepare for animal bites in their line of work probably shouldn't be a vet imho.) After 20 years of putting my trust in them, I will never set foot on to their property again. Dr. Koy, a great vet who started the practice is long retired. Save your pet's life and go somewhere else.