Partners Behavioral Health Management

More Info

Having a crisis? Turn to Partners.

General Info

Partners contracts with a network of treatment providers to ensure care for individuals needing mental health, substance use and intellectual/developmental disability services. Partners' provider network consists of about 280 agencies, 150 licensed independent practitioners, and 24 hospitals throughout North Carolina.

Business History

Partners Behavioral Health Management is a Local Management Entity/Managed Care Organization under contract with the NC Department of Health and Human Services. We oversee Medicaid-funded and state-funded mental health, substance use disorder, and intellectual/developmental disability services for citizens in the following counties: Burke Catawba Cleveland Gaston Iredell Lincoln Surry Yadkin

Extra Phones

Administrative: (704) 884-2501

Services/Products

Need Help now? Turn to Partners. If you or someone you know is experiencing a behavioral health crisis, call Partners' Customer Service Department at 1-888-235-HOPE (4673). Staff is available 24 hours a day, seven days a week. A licensed therapist asks you a series of standard questions to assess the level of need and determines the best care available. The staff are able to schedule an appointment with one of the many contracted providers in the Partners network. Once you are receiving services, your provider is your "First Responder" and gives you contact information so you can reach them at any time in the event of a crisis. Your provider works with you to develop a crisis plan that is unique to you. The plan outlines what you and your family and friends are to do if a behavioral health crisis occurs in the future. Partners offers education to enrollees and the community on a variety of topics, including: Customer Services--Ways to Access Care Appeals and Grievances Recipient Rights Suicide Prevention Signs of Mental Illness Risks of Substance Abuse Substance Abuse Prevention Community Guide Self-Directed Service Model(s) Supports Intensity Scale (SIS)

Location

Servicing Burke, Catawba, Cleveland, Gaston, Iredell, Lincoln, Surry and Yadkin counties

Other Link

http://www.partnersbhm.org

Social Links

https://foursquare.com/v/partners-behavioral-health-management/5183cafa454a583ea9a4a252

Categories

Mental Health Services, Alcoholism Information & Treatment Centers, County & Parish Government, Drug Abuse & Addiction Centers, Mental Health Clinics & Information, Physicians & Surgeons, Suicide Prevention Service

Reviews

Details

Phone: (888) 235-4673

Address: 901 S New Hope Rd, Gastonia, NC 28054

Website: http://www.partnersbhm.org