Staff is very pleasant and professional real easy to talk to. I feel u get what u give so if u dont have an attitude neither would they or anybody u meet as a matter of fact. Ive been to other locations where staff would have favorites n followed no rules but which ever ones they felt fit at the time they were also very judgemental me n my girlfriend got deferred for being a loving couple while other straight couples were more provacative n not descret with there loved one. All n all cant wait til my next appt. dont dreed it at all one bit except for the needles of course.