The previous reviewer must have gone to a different Best Buy. My experience with Best Buy over near Firewheel mall is completely opposite. I purchased a large screen TV from them a couple weeks ago. Unfortunately it came out of the box with a bad screen. Not Best Buy's fault but the fault of the manufacturer. I notified Best Buy right away and they bent over backwards to make sure that I got a replacement TV as quickly and conveniently as possible. Everyone I spoke with was extremely understanding and most helpful. Within less than a week, they picked up the bad TV and installed the new one which works great. And less than a week later, they have already refunded my credit card for the amount paid on the returned TV. I am 100% completely satisfied with their service. I will definitely purchase electronics there again.
I love my Kroger! There is not anything that you can't find at this store! If you were looking for something and they didn't have it, the managers are the nicest so I bet they would order it for you! The employees are very friendly and curtious and this goes for the pharmacy and deli as well. Visiting this Kroger is always sure to bring a smile to my face!!
The employees at this store are very nice and helpful. They helped me as soon as I walked into the store. I found what I needed and left before traffic got bad coming from I-30.