This place is a bit hard to find and I was a bit reluctant to come after the other reviews but when I went in I was surprised to see that it was nothing like the other people were saying. I had mentioned that I had heard bad things about this place and they said that they were under new management and that the previous "managers" were all let go. I really liked the structure they had for the pop-in playtime. The staff member that worked the jump was pleasant, as was the manager at the front desk. It looks like this place has taken notes and has improved quite a bit.