- General Info:
- Fast, safe, simple when 2nd best just isn’t good enough. Regency Taxi’s science! Formed in 1994, Regency Taxi is our main company and provides general public taxi service. With a fleet of over 120 cabs, we specialize in courteous service. We also offer door to door and airport service. Corporate accounts are welcome; please contact us and our highly professional staff will direct you in the right way. Special services corporate accounts: Regency Taxi offers professional service to corporate clients and businesses. Setup a Corporate account today by contacting our Marketing and Accounting Department. Wheelchair vans: Regency operates 23 comfortable Wheelchair accessible Taxicabs. Call today and ask our operator for a Wheelchair Van taxi. We offer World Class Service.
I use this Gaithersburg base taxi service for corporate service. These guys are always on time with a clean taxi and a great driver. Very affordable and great customer service. Highly recommended.
Thank you for providing excellent service with impeccable taste.
The person, accepting the calls was very rude and not very clever. I ordered the taxi 2 hours in advance, but it didn't came on time. I called this company again and they told that they forgot the time, what I was asking for. Taxi came 30 minutes later. I will never-never-never will call them again!
My car was in the shop so I called to schedule a pick up to take me to work in the morning (I had to be there before the metro opened). Everything went well with the initial phone call, but 10 minutes after my taxi was scheduled to arrive I called to ask where the driver was. I was told they were really busy and they would get to me shortly. Another half hour passed and I called again, same story. I calmly explained that I really needed to get to work and that I was relying on them to get me there and had scheduled a pick up. It ultimately took 4 phone calls before my taxi arrived an hour and 15 minutes late. I was very late for work and overall very displeased.
They told me they will arrive in 20-30 mins... an hour passed and I have not gotten a cab!!!
Moreover, the first time I called they told me 20 more mins...then they just stopped picking up the phone. I had an appointment scheduled and had reschedule it, becasue I obviously did not make it. TERRIBLE!
Our company used to take Barwood for our corporate airport trips, but they were always late. I agree with you, after trying a few companies we reached Regency and we enjoy it. No employee has ever complained again about taxis being late or being dirty. Last trip we took with barwood was after our CEO went into one of their cabs and got out because of the smell. Apparently the guy was sleeping in the cab.