We purchased a riding lawn mower. The mower was sticking in reverse. They replaced it with the same model and we had the same problem. The manager then replaced it with a different model that was a little more expensive and we have not had any problems with it. We are happy that they took such good care of us.
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I understand having to call to receive your propane. I see no issues with service. The only issue I have is Red River Farm Coop has no Web site in which to pay your yearly rental fee on the tank. I haven't written a check in month's and don't have stamps to mail payment. Very inconvenient.