My-PC-Guy, Inc.

took my hp laptop into my pc guy to repair a broken screen and couldn't have been more happy with the service they gave me! LOVED that they diagnosed the problem for free! also loved how fast they were and how reasonable the cost of my repair was (i was quoted a MUCH higher price at a different shop down the street!).

If I can give a ZERO out of 5, I would instead of the 1. Terrible company. Took my Mac for repair 2 months ago, and they told me they can fix it. I had a cracked screen which needed a replacement. I had a new screen I purchased online for them to use, manager told me I need something else to add and showed me what to buy. To cut everything short, I got all the right parts needed to get it fixed. The manager said he will start working on it that same afternoon. Called after 3 days and manager told me he needed a special gloves to wear in fixing it and he's out of it that's why he hasn't fixed it. He kept tossing me around for 2weeks. I called to ask why it hasn't been fixed and he told me he has big fingers and is unable to fix it so he's waiting for his coworker to fix it and that was on a thursday 8/21. Friday evening 8/22, I get a long email from the manager saying he's sorry about the inconvenient but they are unable to fix the mac because they don't have the right tools to fix it so I should come pick my laptop up. The annoying thing is him telling me he's not going to charge me for his time.



Went to the shop on Saturday to ask what's going on and one of the workers got very out of control when I told them to put my laptop back into the state I brought it in because they dismantled everything and said I should take it somewhere else. He took my laptop and threw it out of the door and told me to step out of his property. I had to call in the police to come over and take a statement.



Think twice before taking your laptop there. Very rude, unprofessional, misleading, liars and definitely don't know what they are doing.

This place rocks. After crushing 3 of the 4 corners of my I pad digitizer (glass screen) I hunted all over town looking for someone to fix it at a reasonable price- comparable to what it would cost me to send it away- without the hassle.

First tried "The PC Guy" who quoted me more than twice what it costs to send it away...No thanks.

Happened into MY-PC-Guy off Taylor Station Rd. and got great service and a great price - Less than sending it off!

Hard to beat that experience!

Don was great from start to finish. Exceptional service at a fair price. If you want to deal with a local company in the Columbus area, call Don.