We went to Ruth's Chris that is located in the Grand Hyatt Hotel in Seattle Washington. The food and service was the best ever! We live in Fresno and chose a very special Anniversary date to go -- we thought it would match the same named restaurant in Seattle. We were unfortunately wrong. The Fresno Ruth's Chris was bad. The food was bad as was the waiter service. We were so disappointed there wasn't any way to fix it -- We won't go back to Fresno Ruth's Chris. We did have the pleasure of being customers at the Seattle Ruth's Chris again recently - it was superb.