My wife and I were looking for a great place to put a small stereo system in my sons truck for his birthday. I was refered to California Car Stereo by a co-worker, they have a nice store and are very friendly. We had a budget to work with, it was $500. When we let them know what our budget was, they started asking questions about what kind of music my son listens to. At first I thought this was weird but after we let them know that he listens to rap and hip hop, they told us that $500 would get us a system that our would not be happy with. They took the time to sit us in their demo car, which I thought was a great seller for their store (it's a little car that sits on their show room floor and lets them demo any box and sub that they have in their store on a similar amp that you would be buying). They spent an hour and a half building a system they thought our son would like but still trying to keep the cost as low as possible. My wife was really happy with they customer service that they gave us and the time that they spent with us. They not only sold us on the equipment but they also educated us on what we were buying. Before we purchased our system with them we tried getting other quotes from other companies like auto sound lab, bananas, and audio innovations. All these other places had nice stores but really didn't listen or take the time to find out what we actually wanted. They all just tried to sell us on whatever they felt they wanted to get rid of. We got my son's truck done at california car stereo and he really loves the system they built for him. After they installed everything they took the time to sit with my son in his truck and show him everything his system could do. My wife and I were really happy with the customer service and the quality of work that this company showed us, they made us feel like a VIP customer even though it was our first time buying something from them. I highly recommend this company.
Very competitive pricing on almost everything tech, electronic, appliance, CD or DVD you could hope for. But - and this is a big but - customer service, at least in the Fresno area, is in the cellar. Be prepared when you go in and do your homework because you will encounter sales associates with liitle knowledge and you will often be simply ignored by the staff. The newest commercials are emphasizing the customer service aspect of Best Buy. Let's hope they mean it.
My experiences here have been mixed. I tend ti feel an unfriendly vibe coming in here, although some of the staff can be helpful. I have also found that they give mixed information. I went in approximately six times for one problem & they never knew how to fix it, however sometimes they would say the problem was rare and other times they would say they saw it often. If you're rich and a huge Apple fan, I'm sure they'll love you though.