I really don't like going car shopping but when I got to the Honda dealer we were met by Kent. He really made it easy and made my wife happy with his wanting to make her feel comfortable. We had a choice of 2 cars and the first one we started my wife wasn't really happy with the way is sounded so he went to get the keys for the next one and that is the one we decided to get. We went inside and Kent was busy with some other customers that came back to see him so we were introduced to Benny (the better looking salesman) in his words. We did the numbers and weren't really happy with them so he went to get see if they would lower the price and came back with something we could work with. Along with going back and forth on the price there was a lot of humor going between us which made the whole car buying experience nice. If your in the market for a car do yourself a favor and go and see them. Ask for Kent or Benny. You won't be sorry. They are at Honda in Fremont.
AutoWest Honda of Fremont sold us a used car from their inventory one year ago. Unbeknownst to us or Autowest, the car had a modification that eventually caused an erroneous airbag deployment a year later. We complained to Autowest Honda knowing we had purchased the car “as is.” To our surprise, their new GM took care of us beyond what we had hoped for. How many dealerships would take full responsibility for their used cars, “which by virtue carry its own risk?” It is nice to know that there are still honest businesses out there that care about people and not just about making money. We trust AutoWest Honda to fully take care of its customers.
Vi and his team were pleasant and professional. I ordered a custom X3 from this dealership and it arrived perfectly. 2 thumbs-up!