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Roger's Camping Trailers Inc

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Business Details

51

years

in Business

BBB Rating:
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours:

Regular Hours

Extra Phones:

Phone: (408) 657-5218

Phone: (510) 657-6585

Fax Number: (510) 657-6585

Sponsored Links
Brands:
Starcraft
Neighborhood:
Irvington
Categories:
Travel Trailers, Recreational Vehicles & Campers, Recreational Vehicles & Campers-Repair & Service

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Reviews

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dctaz

02/14/2011

Provided by Citysearch - 
Overall
Best experience ever

Russ was great when I was looking for a new trailer. I had been to four different places in the bay area before I decided to stop by Rogers Camping Trailers. He had the model that I had been looking for and the price was lower than all the other locations I was looking at. Russ allowed me time to look over the camper and make my own decision without any pressure selling. This was great. After I purchased the trailer Russ gave me a complete review of the unit and walked me through everything, above and beyond what I expected. Paul and his service team did an outstanding job rewiring my truck and fixing my hitch up. Paul went out of his way and talked me through the entire hitch up process. He went as far as to go for a short ride with me all the way to the freeway to make sure everything including ""me"" was alright and good to go. I will recommend them to any of my friends looking for a trailer. I will also be returning in the future when I upgrade.

Dusty2008

02/07/2008

Provided by Citysearch - 
Overall
Great buys, bad customer service

They have the knowledge to sell but really need to get serious help in the service department, they do not have the correct information on the campers. Quoted me something completely wrong, I am glad I checked it out myself and saved over $2k on extra parts I did not need.

Don't expect to get a return call from Paul, he is too darn lazy to answer the phone. Maybe if the family sees this they will finally do something about the customer service problems. Otherwise, this place is cheaper than most but don't expect anything on the service. Their promises don't hold water.

I am ""Part of the Family"" (since I purchased mine, since giving them the check, I have been treated like the ""black sheep"". Beware!!

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Roger's Camping Trailers Inc

41191 Fremont BlvdFremontCA 94538

(510) 657-5218

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Roger's Camping Trailers Inc

41191 Fremont BlvdFremontCA 94538

(510) 657-5218

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