About two months ago i was in the market to build my own ar15. I was recommended by a friend that Irvington Arms in Fremont, Ca was the right place to go for lower receivers. I took his advance and went the next day. I arrived later the next day and came with cash to buy my lower reciever, magpul buttstock, and a MIAD Grip. As i entered the store both other gentlemen did not greet me nor ask me what i was looking for. The customer service was sadly terrible. I asked the gentlemen if i could buy these items and i was not aware that you had to be 21 to buy the receiver which was ok with me. I told him my mother will come in the next day to buy it for me and pick up the rest of the parts because they had to be ordered. He took my name down " placed my order 11/10/2011" and i was told that the parts will arrived once the 10 day wait period was over. I kindly thanked the two men. My mother came in the next day as i told them and as she walked in " being a woman" they looked at her differently as if she was being forced to go there and buy a gun. My ethnicity is hispanic and my mother was approached by one of the workers asking her if someone forced her to come here to buy a weapon because she looked middle eastern. My mother told him that my son came in yesterday paid for these parts "she had a list" and i came to sign the papers for the stripped lower receiver. They took pictures of her face and id to "ensure" nothing was terrorist related. 10 days go by and she goes back to pick up the receiver (11/20/2011). She picks it up and was told the parts were not there. I gave them a call and asked when the parts where coming in and they could not find my order and told me to call back tomorrow. I called back and they said they had no order under the names I gave them. I finally go the order and they told me 2-3 days and I asked what the order was and they had it incorrect. He had told me my mother had it wrong but they got 2 of 3 items correct and she had come in with the list of items i needed. We argued about the situation and he finally realized that he was running a business and customers came first. He changed my order and I am here now 12/26/11 still waiting on these parts. I call back and they act as if I'm pestering them. I am extremely upset because my business is not appreciated and I will not return back to this store not EVEN TO BUY A DROP OF LUBRICANT because they will probably make me wait for that as well. I do not recommend this store to anyone simply because they are rude, inconsiderate, unorganized, terrible customer service, and try to blame customers for their mistakes. Please do not go Irvington Arms in Fremont. Save yourself the time and pay a couple extra bucks to drive to the nearest gun shop.