Posted: 10/20/2009Provided by Citysearch -
I had been shopping here last 3 years and was happy. However, after recent changes in management things look bad for quite a few reasons:
1.Rotten produce,decieving sales tactics: While they continue to sell rotten produce, I saw them listing a different price and charging different price at counter (ongoing story)
2. Fraud Bills; Having noticed them over charging me in few occassions, I caught them redhanded few times. But instead of saying sorry, they exhibit an annoying attitude. Eg: observing that I wasn't paying attention, cc lady over charged me for 2 items, like $2.99/lb for something shop always sold for $0.79 or $0.99! When caught she made me to wait and started checking out another lady. She over charged the lady for different item and when protested she kept denying until I & my wife alerted manager. Then intead of crediting my account fo the difference, she charged again with new price! That too after I kept warning. She refused to reveal her name, identified as 'Monica' with teasing laugh. Manager witnessed all these saga, but was happy chatting in spanish!
3. Unreliable manager/customr care: Manager, who idenfied himself as Mr Loius, admited the fraud, but refused to acknowldge the written complaint I lodged saying ""I don't sign anything"". When asked about owner's cell# or home phone #, he intentionally gave shop # and lied that it's Mr Gary's cell#!
4. Not sure how legal it is to bill most items without label/identifier (apart from health concerns)
You may still have few reasons to shop here (like small/ seasonal grapes, few cheaper items etc) but be careful!