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Reviews (11)

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09/01/2016

Overall
Expertise
Professionalism
Selection

The system installed by Trinity Solar works fine after 5 years. They have stood by their product and has provided assistance with my HOA and there service has been excellent.

04/07/2016

Overall
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DO NOT USE THIS COMPANY, TRINITY SOLAR is the worst.

They lied to us about what they could put on our roof just to get a deposit. 2 months later they tell us they can not put the array they promised. Nope you can not get your deposit back either. STAY AWAY FROM TRINITY SOLAR.

11/05/2015

Overall

This company must be a scam. These people keep calling me event after I told them, this is a cell number and take me off the list. I am guessing this is a scam company will never deal with somebody like this, even if I did want solar panels on my roof.

Overall

I had Trinity-Solar install solar panels on my roof and they did an excellent job. The workers were kind and polite, on time and did the job in one day. My salesperson was on schedule with everything he told me. Happy with this company

02/08/2015

Overall

We had Trinity install panels on our home a few years ago, We have had a ceiling crack shortly after installation and they didn't fix it. Had mold develop in bathroom as a result of leaks in roof.



Also, the installers for the most part couldn't speak english and I assume they are illegals.

What is disconcerting about this is the fact that illegals have no protection if they are hurt or killed on the job.



President Obama talks about the valuable service the illegals provide but not one politician offers to give them protection if they are hurt on the job. If an illegal is killed on the job (falling off roof), according to a friend associated with OSHA, the employer has a driver take the body across the border in Mexico and dump the body. That's what employers in general are doing for illegals.



Why not hire Americans and the illegals you want to hire, you help them along with gaining citizenship and then after they become American citizens, you hire them.

12/02/2014

Overall

I typically don't write many reviews, but trinity solar really let me down today. I scheduled an install for today and I had to call in and ask where they were at halfway through the day. They told me my salesperson was new and screwed something up along the way (and that he is no longer wight the company). The guy who got in touch with me was a true professional in trying to smooth over the situation. Regardless of that, the company office was the one that set up the install, cost me a day off, lost commissions at work and ultimately my time. I'd have to take more time off of work to get the install completed, costing me even more time and money, so I had to call off the contract. Sure, the panels would save me money in the long run, but I did the math and it would take close to a decade to recoup what I lost today. The way I see it, trinity solar robbed me of hundreds of dollars today, so I think a bad review is more than justified. So unless I get an email or call notifying me I am being reimbursed for my time and money lost, I would not remove this review nor recommend trinity solar as a vendor.

03/14/2013

Overall

I live in a military community where a large scale installation was being done and found the process to fine until the inspection day. Three of the workers came into the house and were asked politely to remove their shoes when going upstairs on the carpet. One of the workers then became irate and swore at my wife. I found them to be extremely unprofessional and people should be aware. Even though I am a tenet there is no reason to be so disrespectful. I would have given a 0 star rating but was forced to choose 1.

02/02/2012

Overall
Trinity Solar makes it easy!! ...

Trinity Solar makes it easy!! They just finished installing my system. This was the easiest process I could have asked for. I really wasn’t sure what to expect, but they took care of everything, and kept me informed every step of the way. I received phone calls when they submitted the permits and when they were approved. I could not be more pleased with the installation. Jim and his crew did an outstanding job. They were courteous, friendly, kept me informed, and always cleaned up, what a great team. When they finished installing the system, they explained everything to me and answered all my questions. I have had a number of friends that had Trinity install their system, and they all said the same thing, the entire process was easy, and they take care of everything for you. If you are thinking about getting a solar system, you cannot go wrong with Trinity.

08/02/2011

Overall
Trinity Solar is a company not...

Trinity Solar is a company not to be trusted. The company offered a package to active military and veterans called “The military give back program” where the company would install the entire system free of charge to include the cost of the panels. The only thing the military member would lose is the credits the state and government would provide for using green energy and the credit for power being supplied to the grid. This wasn’t a bad deal, since the customer would be getting to use free power that the panels would produce.

Trinity had their people make the measurements and put us on the A list for this deal. However, once the Trinity representative came to the house to close the deal, they went ahead and changed what they promised. Now the customer has to pay for the power being produced by the solar panels at the amount of 11.9¢ per kilo watt hour. That’s about the same as what the electric company is charging minus the taxes. I might see a savings of $30 per month if I’m lucky and I would have to commit to a 20 year contract where if I sold the house or wanted to remove the panels I would have to pay a penalty fee that matches the cost of the panels.

What a rip off. Thanks Trinity Solar! You really know how to take care of the Military, but good!

claimed iconBusiness Response08/18/2011

Frank, I'm sorry to hear about your experience. As you are aware, we changed our "Military Give-back Program" on August 1, 2011 so it appears you just missed the limited program we were offering. With that said, we were able to provide systems to more than 250 military families at absolutely no cost to them - either for the system or for the electricity going forward. As with any offer, it was limited in scope and, unfortunately, we were no longer able to offer such a great program. Although we are sad we had to discontinue the program, we are quite excited in what we were able to offer. With that said, we still believe our programs offer compelling reasons to go solar. You do get an instant reduction on your electric bill and the certainty of your electric costs going forward. You don't get that with your current utility. If you'd like to hear more about what we can provide, please feel free to contact our office at 732-780-3779 and ask for me. Best Regards, Ed

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