I went into Carmax a little skeptical as I thought I could get a better deal at a dealership. But I am so glad I decided to go with them. My salesman, Chris W, was amazing! Everything went so smoothly, through the whole process I was waiting for the catch. I requested for a vehicle to be transferred from another location. It arrived in 3 days. I got pre-approved for financing through Carmax over the phone, which I was very pleased with (considering my own personal bank could not even get close to matching the interest rate). Once I arrived to the dealership, everything went extremely smooth. I got way more than I expected for my trade in (double what the dodge dealership was offering me). The used vehicle I purchased was competitive compared to the asking price that was advertised elsewhere and way below invoice prices at other dealerships. The vehicle was in great condition, but as this was a used car, I had a trusty mechanic inspect the car bumper to bumper. All in all, my mechanic said it was a great car. The only fault was the wheels could use either a balancing or alignment, but by no means was it major. Although this is no big deal, I hesitantly called Chris to see if this was something CarMax would cover. He said since it falls in the 30-day warranty, they absolutely would take care of it and I would just have to give the service garage a call to set up an appointment. Overall, my experience could not have been better!
5150 Jefferson Davis HwyFredericksburg, VA 22408
From Business: Ultimate Buick GMC is a Buick and GMC dealership located in Fredericksburg. Ultimate Buick GMC carries new Buick and GMC vehicles, as well as used cars and trucks, …
3475 Jefferson Davis HwyFredericksburg, VA 22408
From Business: Operational since 1968, Shirlie Slack AUTO CENTER is a full-service automobile dealership that sells coupes, sedans, sport utility vehicles and vans. Its range of n…
My wife and have purchased three different cars for ourselves plus two other cars for family. The crew at Koons of Culpeper were really helpful in the process each time. When we first started we were looking to purchase a car for cash. Our credit was embarrassing to say the least. They asked us if we wanted to try financing but WE refused due to our credit situation. Tyler the GM of the store was very nice assisting on a cash car that he has just taken on trade. A 1999 Jeep GR Cherokee. A few months later we needed another car to replace the one my wife was driving. Tyler again asked us let him try and get us financing. After some discussion we decided to let him try, even though we thought this would be a waste of all of our time. Not only did he get us approved, but with no money down. My wife drove home in a 2013 Ford Fusion. We were also able to get a warranty and GAP insurance. Since then we have been able to buy her sister a car for her and her family. When we were buying that car for my sister-in-law, my wife saw a Jeep Wrangler. Her dream vehicle. Well guess what, Tyler and Richard were able to get her approved and she now owns the vehicle of her dreams. The team at Koons of Culpeper are like no other. Thank you to all of the staff for the great service and helping us. Sincerely The Andrews Family
I knew what I wanted when I stepped on the lot of Lucky Line Motors so it became Mike Conduff's and Mickey's job to produce the vehicle at the price I was willing to pay. I won't say I consider myself a difficult customer, but yes, it did take the two of them to find what I wanted and then get the price where I was comfortable with it. They did an amazing job! They both took the time to listen to what I was looking for and why and then matched me with the perfect vehicle. Any questions I had were either answered promptly or were researched to a get a satisfactory answer and I felt completely comfortable with the process at all times. Both of these guys are great salesmen, neither too overpowering or too disinterested and to top it all off, offered to deliver the truck to me and that is way above and beyond anything I had ever heard of before! Fantastic customer service, and I know because that is what I do for a living. :-) I walked away with a great truck at a very competitive price and I wouldn't hesitate to recommend this dealership to anyone.