Absolutely thrilled with their customer service, professionalism and follow up skills. I broke down 9" from my driveway while turning in... I was blocking the entire street trying to figure out the problem. I used Roadside assistance and was allocated Vinny's T&R with Robb as my assistance provider. Robb's customer service and professionalism where next to none. Funny thing is, I fixed the problem, I managed to kick the main power supply to my truck appart under my dash getting out to move the trash can in my driveway. I called Robb back and let him I would no longer be needing his services. I was expecting Robb to be angry since he had been dispatched and was 10 min away from rescuing me. He was not! He was happy I was safe and that I fixed my vehicle and asked me to call them if I needed them anytime. He really suprised me! Thanks Robb and Vinny's Towing and Recovery you guys are awesome!
5620 Buckeystown PikeFrederick, MD 21704
From Business: Membership based organization providing quality products and services to nearly four million members for over 110 years. In 2011, AAA Mid-Atlantic opened the first …
Serving the Frederick Area.
From Business: Diesel Engine repairing & rebuilding and Overhaul services, use engine, new engine, Rebuild and repair and Overhaul of Cummins engines, Detroit truck engine, Mack t…
On Memorial day was heading home down I-70, when the wheel on the boat trailer almost came off. My brother found Vinny's Towing via his cell phone. They were here within 30 minutes &amp; proceeded to use a dolly to get the boat &amp; trailer loaded on their flat bed. They promptly went to the next exit &amp; unloaded the trailer @ K&amp;K Automotive for repair. I was impressed by the amount of care in the loading &amp; unloading of the boat &amp; trailer, not a scratch was done during this operation. Would highly recommend for any towing.
I used Vinnys towing last week for the first time. That is when they sent out Travis. Travis not only did he pick up my van but he was a true gentlemen. Well as we all know when one car breaks down the other will soon break as well. So today when my husbands blazer was on the side of the road we knew who to call. Vinny was wonderful handling my call and again sent Travis out. Again not only was he very nice but wonderful with his customers. He was so nice that we will even overlook the fact that he's a Cowboys fan. Go skins :)