I'm happy to say I had a smooth and stress-free customer experience. Prior to scheduling a test drive, I corresponded with Alex via email to ask some questions about a vehicle. I scheduled a test drive and when I arrived for my appointment, Alex had the vehicle ready, and I never felt rushed or pressured to buy - which I appreciate so much. Before going to Shockley, I had shopped for an SUV for several weeks at other dealerships whose salespeople left excessive voicemails on my cell phone, sent me multiple emails daily, and put on pressure after I test drove a vehicle. Alex was great taking the time to answer my questions and address my concerns. Justin, in finance, was professional and easy to work with, explaining each form and signature page. Other dealers could learn from Shockley about the best way to treat customers who are shopping for a vehicle that best meets their needs and budget. I am very pleased with the way this dealer conducts business and definitely recommend them based on my recent experience..
1035 E Main StWaynesboro, PA 17268
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Purchased a 2010 Nissan Murano. Love my Murano and had a great experience at the dealership. Appreciated the upfront pricing on their website and superb customer service from Jeff Lasko. I wouldn't hesitate to recommend this dealership to anyone. And that's saying a lot. It's a car dealership after all.
Comments to Bill Baisley Kia has to be one ok the easiest ways to purchase a KIA in this area. Wankas my salesman was available to answer all my questions concerns. Tita Manacar cronis ever heard when dreams was Baisey with other appointments: A good plce to shop.