Middle Tennessee Electric

The meter replacement program is advertising who are not home and which houses are good targets for burglary. A tag is hung on the front door of every home, that if not removed that day, advertises an empty house. With so many people out of town between Christmas and New Years, the program should be stopped this week.

The rates are good. The website is poor and not intuitive. There is no way that I have found to log in and access your historical usage.



Also, when you or your spouse signs up for service if the account is in their name, the other spouse will not have access to the account unless an access code is arranged ahead of time. This can be problematic if one is out of town. You would think that both members of a husband wife team would have access to the account that serves the household. Do yourself a favor and arrange whatever you need to when you request new service.



Finally, when you sign up for service you are automatically added to the "round up" program where your bill is rounded to the next higher dollar and the proceeds go to the causes that the board of directors sees fit. You must opt out if you do not want to participate. They do not list the beneficiaries on your bill so you never known where the funds are going unless you do some deep digging.



The employees at Middle Tennessee Electric are generally pleasant to deal with and almost smile over the phone. Tennessee is steeped in the Judeo Christian ethic and the Biblical "Love your neighbor as yourself" direction is evident in their personalities. The employees are great even though their website is poor and the rules they have to conduct business by are idiotic.