I cannot convey the skepticism that I have always had towards "traditional" at dealers. Lets face it, their reputations have been horrible. Remember Bill Heard? Furthermore, as a former employee of Carmax for almost 4yrs, I was used to the easy way of buying a "certified" car. I don't mind admitting that I was dead wrong to be cynical and skeptical. My salesman Greg Schmidt was fantastic, likable, and patient with me & my two screaming kids. He made the process more simple than when I bought a car from Carmax. One word on Carmax for a moment: they are NOT the best deal in town and their cleanliness and "certified" quality is marginal, from my experience. Anyway, we bought an Odyssey sight unseen, and I wouldn't hesitate to buy again. Greg has 24yr experience and it shows. I got the best deal on any low mile CPO 2011 Odyssey EXL RES following a nationwide search (Carmax, cars.com, etc). I didn't have to haggle. I'm thrilled to say I was wrong, Ol' DW is the way to go for a Honda & Greg Schmidt should be your salesman.
Excellent guy! If they don't have exactly what you are looking for, Mr. Wack will certainly find it for you. Customer Service is #1 to this guy. If you are not happy, he is not happy and will do whatever it takes to meet your needs. I recommend you contact this dealer if you are in the market for a new or pre-owned GMC, Pontiac, or Buick. I just bought an '09 PONTIAC VIBE GT and I LOVE IT!! Do yourself a favor and get one too...save some gas as they top out at 34miles per gallon...amazing stuff here!!! Also, they have a excellent and professional financing manager there that will help you get the best rate out there. I am very pleased with my purchase experience. Thanks Larry, Aloe and Thanks Franklin PBG!
My sales rep Jonathan Gardner was awesome. Professional yet personal and not pushy at all. I have bought 12 new and used cars over the years. This dealership is over 4 hours from my home in a different state. The customer care is beyond perfect. Everyone from the Owner, Service Manager, Finance and everyone else is nothing short of professional and truly cares for their customers. Let me put it this way. If my front windshield needed to be cleaned, I would drive the 4 1/2 hours one way to Walker Chevrolet, ask them to clean it and drive back 4 1/2 hours home. When I am in the need of another vehicle, I will drive to Walker Chevrolet and buy from them, no matter what state I live in.