The above review is bogus. I have been going to this Salon for 2 years....I have gotten my nails done 2 other times at a different salon and I have hated how they come out both times. Niki the manager is FANTASTIC. She remembers my name everytime...she remembers the names of my friends that I have brought with me for services in the past. I have broken my nail or smudged my nail right after and she fixes it. I was not pleased to see the first post because I would not go anywhere else to get my nails done. The only neutral thing I have to say is - I do not go to the other staff members so I can not comment on the work they do. But Niki is great.