Brickwood Bar & Grille
My husband and I dined at Brickwood last night for the first time. Our experience here was very good, and positive. The staff was great, food was fantastic, and I don't think its overpriced at all. This restaurant isn't Old Country buffet, or The ponderosa, its on the upscale side. I don't have any negative things to say whatsoever. We will dine here again, and will recommend.
I was totally excited about brickwood bar and grille to open in foxlake as we do not have any quality restaurants In the area. This area primarily plagued with the stench of drunk fox lakeans stumbleing down grand Ave into yet another dumpy low class bar or liquor store. My husband and I went out to dinner and was not impressed with this place. Which was quite a disappointment to us as we desperately were hoping to frequent a quality nice place to go to locally. The waitress was generally nice albeit inexperienced. However, I often felt like I was going to be hit in the head with a tray and had to lean out of the way several times as servers carried trays very low as they walked past our table. Additionally the owner/manager seemed to be sitting there at a table in t-shirts and jeans looking around and glaring at all the customers in the location. It was a little odd because you would feel them staring at you and did not feel welcoming or friendly. I could look past the mediocre service if the food was good. However it was rather bland. I was quite disappointed in my food, basically no flavor and drowning in bbq sauce to compensate. Our menu had stains on it. They have this weird thing of paper table numbers which were also stained. Unfortunately the experience they deliver doesn't justify the price. I wish them the best and hopefully they can work out their kinks. However I'm not sure that I'll be back.
Good food and friendly staff. Nice building and owner too. However they should probably re - think their management over there. I went in inquiring about hosting a Vino Van Gogh there and before I could even get three sentences in she had an attitude with me..waving her hands at me at talking AT me while bobbing her head from side to side lol. As a local business owner I understand the nature of PR and creating a strong reputation and a name in the community. She told no right off the bat...saying it would be a distraction to clients. That's fine except I haven't really seen any in there which is why I thought I'd reach out to them. Like I said I'm a local business owner as well. Apparently they don't need 16 seats filled for 3 hours.
My husband and I came to your restaurant for dinner and did not have a good experience at all. I know you are newly opened but missing half of my dinner and part of my appetizer is totally unacceptable and no one even offered to fix the problem in any way, especially after it was brought to their attention. Sad to say we will not be back and I have told others to stay away, service is not great and food is way overpriced, especially when you don't get what you pay for.