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Fountain Valley Bodyworks

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Business Details

42

years

in Business

Voted Best In Orange County

BBB Rating:
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours:

Regular Hours

SunClosed

General Info:

Offering auto body repair & painting services. For over 35 years, Fountain Valley Body Works has been located in Orange County. We have fixed and we continually fix more cars than any other body shop in Orange County, year after year. We have repaired nearly half a million cars since we open the doors in 1975. The times of having to go to an average body shop for an average repair are over! Leave it to the friendly experts right down the street at Fountain Valley Body Works. Our gigantic state-of-the-art facility is over 50,000 sq feet. We have an attached parking structure which helps us to maximize efficiency, productivity, and minimize the duration of your repair. It also allows us to keep your car inside away from harmful environmental elements. Unlike other body shops, our facility is Huge, we have more equipment than any other body shop on the West Coast. At Fountain Valley Body Works your Car never waits for tools or equipment so You dont have to wait.

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Payment method:
discover, mastercard, visa, amex
Location:

We are located near costco in Fountain Valley and also near Frys electronics when you exit the freeway.

Neighborhood:
Fountain Valley
Category:
Automobile Body Repairing & Painting
Other Information:

Parking: Free

Wheelchair Accessible: Yes

Price Range : Below Average

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Reviews

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02/20/2016

Overall

What a mess. I kept trying to explain to the adjuster here that the insurance company was asking me to get an estimate in addition to the one their own adjuster did, but he kept insisting that if the insurance company did their own estimate that I did not need an estimate from Bodyworks.



So I have to accept the estimate the insurance adjuster gave me? I can't find a second opinion? And you won't help me get a second estimate?



Me: But, I'm the customer, and I want an estimate. Can you give me one?



Him: No.



Me: Well, ok then...



He then told me to call the insurance company to straighten it out, and said, "Let me go get you my card," and then never came back.



(Believe me, I was as confused as you are. Don't businesses usually want to help customers?)

05/09/2012

Provided by Citysearch - 
Overall
Customer service? What customer service?

I originally took my car here to get a few scratches out and have my rims re-surfaced. I was given a time the vehicle would be done which was a turn around time that seemed reasonable of a week. Took the vehicle back due to bubbling and they are fixing it no problem! YOU ROCK FVBW!

05/08/2012

Provided by Citysearch - 
Overall
Amazing

I parked my car along the curb in front of my house (and unfortunately the driveway across the street). It was raining pretty badly and the teenager across the street, who just recently got his license, started backing out of his drive way. I don?t think he realized he had hit the gas pedal instead of the break when all of the sudden his car was one with mine. Luckily I just needed two new doors and there was no other damage done. I took my car to Fountain Valley Body Works and they were amazing! I figured I would be out of a car for about a week, but it ended up only taking three days. They were great about communication and informing me of when they received the new doors and when they would be putting them on. Overall the experience was pretty painless.

12/06/2011

Provided by Citysearch - 
Overall
Best Body shop in the OC

They got my car done quick and the right way. They warranty and they made me a happy dude. I recommend them any day.

12/06/2011

Provided by Citysearch - 
Overall
Best body shop I have worked with

I wasn't quite sure about where to take my car to get fixed since I have had bad experiences in the past with other body shops but Fountain Valley Body Works Express was the most friendly and helpful shop I have ever been to. They got my car fixed quickly and they did it the right way. I will definitely be going back there if I need to get my car's body fixed again. :)

12/06/2011

Provided by Citysearch - 
Overall
enjoyed my time with fv body works

While my car was in the Express shop, I was called every time there was an update and I was very pleased with the final job. Thanks Fountain Valley Body Works. I will recommend you!

12/06/2011

Provided by Citysearch - 
Overall
From ANGRY to HAPPY

My boyfriend took my car for the weekend and came back with a surprise. A very bad suprise. He had ruined the whole side of my car by sideswiping my car along a pole. I was furious but luckily I had remembered a commercial I saw on the television. The Fountain Valley Body Works commercial was stuck in my head so I looked them up online and went on in for an estimate. They were reasonable and had very professional people to talk to. I enjoyed the service I got at Fountain Valley Body Works. My boyfriend paid the bill and my car looks good as new. Thanks Fountain Valley Body Works!!

12/06/2011

Provided by Citysearch - 
Overall
Made me smile

When I got into an accident, my heart dropped when I saw my baby (toyota tacoma) all ruined. I did some research and I decided on Fountain Valley Body Works because of the reviews I saw. When the car was in the shop they let me know what was going on throughout the process. I had never thought I would see my baby looking perfect again but it did. I smiled so big. Thank you Fountain Valley Body Works. I recommend you to all my friends. You're all awesome!

10/20/2011

Overall
This body shop is the epitome ...

This body shop is the epitome of what customer service is! I worked with Oscar and he was so professional and informative. They not only gave me amazing customer service but they also helped in dealing with the complications of insurance company’s. The service they provided was not only great in customer care but also extremely quick. I have a minivan and two young children and driving around in a small rental car for a long period of time would have been extremely uncomfortable and inconvenient but they guys at Fountain Valley Body Works got my car done in an extremely timely manner. Also when I went to pick up my car Oscar went over with me everything that was done and patiently answered all my questions. The whole crew there was great.

10/16/2011

Provided by Citysearch - 
Overall
Worst Body Shop Ever

Fountain Valley Body Works is perhaps the worst place as far as customer service, compassion for their customers and work in general. If you are looking for quality work and a safe vehicle, please do not take your vehicle to this place.

Too many issues to discuss. But most importantly, I had to take my car back twice within hours of picking it up and will unfortunately have to take it back yet a third time for additional work that was not done the first three times the car was with them.

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Fountain Valley Bodyworks

17481 Newhope StFountain ValleyCA 92708

(714) 751-8812

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