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Foster City Athletic Club

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Business Details

Hours:
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Services/Products:
  • Basketball
  • Basketball Courts & Gymnasiums
  • Instruction
  • Pilates
  • Yoga
Categories:
Health Clubs, Associations, Recreation Centers, Pilates Instruction & Equipment, Yoga Instruction, Exercise & Physical Fitness Programs, Health Resorts, Racquetball Courts

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11/05/2008
Unethical, Unscrupelous, Unprofessional Business Practices

Sure, the staff appears friendly and the equipment is decent, but not that great. The main problem with FCAC is exactly what another reviewer discussed, which is the fact that their contract is unfair and their business practices deliberately sets up hurdles for you in the event something bad happens to you and you need to get out of the contract. Furthermore, the contracts they use do not adhere to california civil ... view more

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01/15/2008
Whole New Environment

This gym is coming around. There is new management and friendly staff. The classes are terrific. Terry and Kathleen know how to make you work but the hour just flies by! After just 3 weeks of class I saw a real difference in my body. \r \r The locker rooms are clean and bright and have all the necessities. There is never a wait for the cardio equipment and a trainer is always on hand to help with the machines.... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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01/09/2008
We are thrilled with our membership at FCAC

I have been a member for 5 years at this private athletic club. I like the friendly low key atmosphere. For a club this size there are numerous classes with enthusiastic committed teachers. My favorites are Diane's Body Sculpt classes and the Power Yoga Class. My husband likes the energetic spinning classes and racquetball. \r This last year they added some large plasma screens in the workout area and some new machi... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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07/26/2007
Terrible gym with worst customer service ever

We had a terrible experience here and wouldn't recommend this gym to our worst enemy.\r \r They try to lock you in on their contracts and will lie to your face. When we realized that the gym was full of lousy, decrepit equipment we asked how to cancel our membership.\r \r We were told, ""When the contract expires your membership will automatically terminate.\r \r Yes, we should have known better. Now we do. ... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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11/30/2006
Nice gym, but poor service

I've been a member of this gym for the last 4 years. The facilities were upgraded with new machines and renovation, so they are quite nice. Yes, the volleyball court is small, but not much you can do about it due to the size of the overall gym. I heard that the owner is a complete brute and that is reflective in the staff. I have only met about 2-3 staff members who are friendly. Yes, what the previous reviewer sai... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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06/18/2002
Worst Workout in Town!

This place is horrible...the basketball/volleyball gym is not even big enough for an elementary school size game! The weight machines are old and worn out and the free weight room smells awful. It's usually stuffy and hot in the workout room and the people including (some of) the staff are stuck up and snobby. It's way overpriced and you don't even get what you pay for. Plus if you try to quit you have to send a cert... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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Foster City Athletic Club

1159 Chess DrFoster CityCA 94404

(650) 377-1991

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Foster City Athletic Club

1159 Chess DrFoster CityCA 94404

(650) 377-1991

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