11/06/2008Provided by Citysearch -
Sure, the staff appears friendly and the equipment is decent, but not that great. The main problem with FCAC is exactly what another reviewer discussed, which is the fact that their contract is unfair and their business practices deliberately sets up hurdles for you in the event something bad happens to you and you need to get out of the contract. Furthermore, the contracts they use do not adhere to california civil code; so be very aware that the contract the make you sign is tricky.
They smile and welcome you, but when it comes down to the business practice, they are unethical and unprofessional. They think they can just spell out their own terms in the businesses own advantage and screw over the buyer without adhering to california civil code. They have given me a very disheartening experience because bottome line = as a member for 2 years, I've been happy with the services offered, but they have an unethical contract and the managing staff is unprofessional and lack knowledge when it comes to talking about their contract terms and holds no value for customer service.