We just boarded our dogs (a 5 yr. old and an 11 wk old) for the first time and are very impressed.
This is the cleanest kennel I have ever seen. ABSOLUTELY no odor at all, even in the kennel are. Even cleaner than som doctor's offices! Sue and her husband are there for the dogs, and are very kind to the dogs, making sure they are comfortable and well taken care of. My older dog is nervous in new places and they made a real effort to see that he felt secure. Also, he had just been to the groomer the day before, and when we brought the dogs home, he still smelled fresh from the groomer, no dog smell at all.
I would recommend this kennel for everyone, we will definitely go back.