I've been going to Dr. Bean for years. She is wonderful and since she is open on Sunday's I even got an appointment when I had a "blowout" of floaters that caused my vision to be really compromised. She checked to be sure it wasn't my retina and made me feel so much better until I could get to an opthamologist the next morning. Wish my opthamologist has Dr. Bean's bedside manner. Needless to say, she gave me the same information Dr. Bean did. My Opthamologist has also given me prescriptions for my glasses and I can never see as well as when Dr. Bean does. I don't know where these people that have complained come from, but it doesn't sound like the same Dr. that I have seen and observed while waiting for my appointment for all the years she has been at this location.
I truly do not understand the bad reviews for Dr. Bean. I have been going to her for over 15 years. She is honest, knowledgeable, and prices are very reasonable. She doesn't seem to take any time off just look at her business hours. She saved me a ton of $$ when an ophthalmologist told me I needed a very expensive multi-focal lens when I had cataract surgery. Thankfully I saw Dr. Bean before the surgery and asked her advice. I trust her with my eyesight and went to another ophthalmologist that was not interested in taking my money and put in a regular lens that gave me 20/20 vision in that one eye! My whole family sees Dr. Bean and will do so until she retires!
I adore Dr. Neel. He has been my doctor for well over 10 years and every year I enjoy my appointment more. He has a wonderful sense of humor and always takes a LOT of time to discuss my results. I can't think of one thing I would change about him or his staff. They are exceptional, each and every one. For 3 or 4 years I had a problem of feeling faint from Texas heat during my appointments and I even enjoyed that! Dr. Neel put me on the floor and made me behave myself until everything wasn't quite so fuzzy. He is just a wonderfully kind and knowledgeable doctor. Thanks Dr. Neel, for taking such good care of my eyes for me.