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City Garage

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Business Details

23

years

in Business

Hours:

Regular Hours

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Payment method:
amex, master card, visa, debit, discover
AKA:

City Garage DR

Categories:
Automobile Diagnostic Service, Automobile Parts & Supplies, Auto Repair & Service, Brake Repair, Automobile Accessories, Automobile Air Conditioning Equipment, Auto Transmission

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Reviews

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Posted: 6/17/2013

Overall

STAY FAR AWAY FROM CITY GARAGE! I had quite possibly the worst customer experience of my life at City Garage. I was visiting family in Ft. Worth, and my alternator went out over the weekend, so I brought my car in on Monday and was told I would get it back Tuesday. Tuesday rolls along, and I m told Wednesday. Wednesday comes and goes, no car. Thursday I call their corporate office and face significant resistance, was talked down to, and was made to feel like a second hand customer. I finally get a call Thursday night right before closing saying the car is ready.

I get my car back after having my alternator replaced, and the cooling fans don t work! They were working before I brought the car in, but wouldn t come on afterwards. They refused to fix the part, even though they were the cause of it breaking. I told a friend about the experience, and she said she brought her Volkswagen Jetta in for a tune up and it ran rough after she got it back, and they refused to take responsibility for that too! IF YOU WANT YOUR CAR TO RUN LIKE IT S SUPPOSED TO, DON T TAKE IT TO CITY GARAGE!

I was told buy the City Garage manager, Seth, Your car is such a pain, it s making my hair line recede. SORRY IF MY BUSINESS IS A BURDEN TO YOU! I don t know why I was treated so poorly, but whatever the reason, I won t be going back. I give City Garage one star, only because I can t give them less.

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Posted: 10/13/2012

Overall
After reading the reviews from...

After reading the reviews from yellowpages.com about City Garage, I decided to try them for some major repairs to my old vehicle. They were so courteous to me and fair in their estimate of expenses. Having made me feel special as a customer, and appreciated as a human, I would most favorably suggest you use their services. Reminded me of how customer service used to be, you know, back in the olden days LOL.

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Posted: 6/29/2012

Overall
"I have brought my cars to thi...

"I have brought my cars to this shop for quite awhile. I have never met a more knowledgable and dedicated group of individuals. The cars are always serviced correctly the first time. Thank you guys!

"

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Posted: 6/11/2012

Overall
Keith was great from the start...

Keith was great from the start to finish. I was very happy with him.

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Posted: 5/22/2012

Overall
Thank You to John Sonato, you ...

Thank You to John Sonato, you are quickly becoming not just my mechanic but our neighborhood as well. Keep up the great service. See you next time.

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lorard123

Posted: 5/16/2012

Provided by Citysearch - 
Overall
very good work

Eric (Manager) and his team of mechanics has always done everything he can to accomodate us including willing to send one of his people to pick up my wife and take her back to the Gararge so she could pick up her car. If he keeps this up, he will be my mechanic for a long time.

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Posted: 5/8/2012

Overall
Diagnosed my difficult A/C pro...

Diagnosed my difficult A/C problem and fixed it promptly - very good experience.

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zjacobitz

Posted: 5/8/2012

Provided by Citysearch - 
Overall
good

Diagnosed my difficult A/C problem and fixed it promptly - very good experience.

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Posted: 5/4/2012

Overall
Within minutes they had discov...

Within minutes they had discovered the problem with my truck. I was impressed and I will be returning.

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zacharyy69

Posted: 4/25/2012

Provided by Citysearch - 
Overall
good job

Jamie, Eric and all the guys a this location do a great job.

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City Garage

7228 S Hulen StFort WorthTX 76133

(817) 292-5700

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City Garage

7228 S Hulen StFort WorthTX 76133

(817) 292-5700

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