After treatment by both Dr. Sydney Chau and Dr. Stephen Morris - who's practice she assumed - I can vouch for Dr. Chau's high level of expertise and professionalism - as well as those of her office staff. In support of my review, I offer these credentials: I've lived in Fort Worth for over 60 years and received dental work from well over a dozen orthordontists, dental surgeons or dentists - so I have considerable experience as a patient. I have had fillings, caps, braces and a dental implant since I was 17 due to a sports injury. My brother-in-law of over 30 years is a well respected dentist (but out of state), and over the years we've had in-depth discussions about the medical industry in general and dentistry in particular. We've had these discussions because, in addition, I have just under ten years work experience within the medical healthcare industry as a Medical Television producer for UT Southwestern Medical Center in Dallas. There, I developed scripts and video productions to help doctors be better doctors and show patients how to better work with - and understand - the medical-industrial complex. My point? These experiences say I know a good doctor when I see one. Recently I needed extensive dental surgery to rebuild the implant of my incisor. I was apprehensive, since this implant has had 3 previous rebuilds and my circumstances could make it problematic. It is the most visible in your smile - and it had to be perfect - Dr. Chau made it so. The color and position of an implant as visible as the incisor is very difficult to match due to the translucent nature of natural teeth. Previous treatments were close - but Dr. Chau's finished work was as perfect as it gets. In addition, after a financial and insurance issue arose around the implant procedure, her staff "bent over backwards" as they say to "go above and beyond" to stick up for me and make it right. As for regular cleanings and visits - and in response to an earlier review - I'd say that "personal information" revelations are a two-way street. If one does not feel comfortable hearing or discussing those things, one needs to simply say so. My experience says this staff does NOT take liberties in that area - but they ARE friendly. I feel very much at home, comfortable and in the best of care because of their attitude and behaviors. To close, I can honestly say Dr. Chau is the best dentist I have been to in the last 60 years....and now, after recently moving back into the state after a near 10-year absence, my daughter and future son-in-law are her patients as well. I don't think you can make a better recommendation than that.
7/2013 My 91 year old father stayed almost a month at this long term hospital after being referred by a doctor when he was in Baylor All Saints with brain seizures and extreme weakness. The facility was very clean, well staffed and very peaceful. The staff was communicative and friendly, very responsive and helpful most all of the time. The team effort was refreshing because there was so many working to get my dad better including the following: •Several physicians including his doctors, a neurologist, kidney doctor and a urologist who listened us about his personal background and to our requests regarding medication and feeding. •Very caring techs who took their time feeding him 3 times a day and noting where we could see it how much he ate and drank. They were also always willing to come in and reposition him and help us keep him comfortable when he was unable to move himself around. •Nursing staff which changed daily but always ready, willing and able to help, answer questions and pass on info to and from the doctors. •Respiratory and Dietary specialists who visited daily and kept up with his progress and tried to make improvements to help his recovery. •PT, OT and speech (swallowing) therapy team who worked diligently and patiently with him daily in a large and well equipped gym. •A receptionist who has been with Life Care for 17 years who always greeted us with a big smile and happy demeanor. Good attitudes, effective communication and a nice atmosphere helped tremendously as we visited daily even when he was in bad shape and not making much progress. We have been in other facilities that were very nice but it was the staff and administration that brought them down and kept us in a state of constant worry. We were completely happy with Life Care and only wished he could stay longer instead of leaving to go elsewhere when it was time to go to full on rehab at a nearby skilled nursing facility.
The only reason I'm marking this four stars and not five is because of the long wait times to get called in to see the doctor. I always have to wait at least 45 minutes when I visit. If they get this fixed up, I will change my rating. I will honestly always wait to see Dr. Patel, though! These long wait times tend to be due to the fact that they accept same-day appointments and even walk-ins though. The office is also open every Saturday morning, which is very helpful for people who work Monday-Friday 9:00 to 5:00. I keep going back though, even though I have to wait for forever, because Dr. Patel is amazing. He takes the time to listen to me. He is extremely patient, and doesn't ever make me feel rushed or uncomfortable. He truly seems to care about his patients. He even called after hours to verify an x-ray with me when I thought my foot might be broken because I slipped and fell. I have had lots of trouble in the past with feeling rushed and like I wasn't fully listened to by other doctors. Sometimes I ask what may seem like "silly" questions, because I tend to over think things. Dr. Patel has never made me feel rushed or stupid because of this like how other doctors have in the past. He's really a wonderful physician.