I had an incredible experience, not only did the technicians do a great job on my car, but the service was wonderful. Service advisors were very kind and carring about my vehicle needs. I felt a sense of relief to know that there are great people that care about there customers needs. Waiting area was like an extension of my living room, very clean and comfortable. I am glad to be a customer at Randall's Automotive.
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They had to keep my car longer than expected and they helped me with a rent car and even offered to drive us to the mall while we waited. They kept me informed through the whole process. I would definetly go back and refer anyone to them. They really care about their customers.
The reason I gave 3 stars is depending on the staff, you will either get great service or horrible.. I will say typically the horrible service traditionally happens after 5pm but that is not always the case..