I went in for a bridal trial for hair and make-up and ended up hating the make-up. It looked extremely caked on and I looked like a clown. She even told me she thought it looked cakey as well so she asked me to come in the following week to try it again. She assured me she would only charge me for the one trial so I agreed. I went in for the second trial and it was better, but still not what I wanted (even though... view moreLike this review?Yes|Flag Abuse
This review I am responding to is very old. Our salon tried to make this customer happy. The Better Business Bureau thought we had done all we could concerning this situation. Our goal is to give great service and stand behind our work. Thank you for considering Southwest Hair & Day Spa for your services.